Miller's Auto Sales

I have recently purchased a vehicle from this place and I wasn't pleased. Buying the car wasn't an issue but I live out-of-town and so I had requested the title be mailed to me. After three weeks with no title, I finally called them and the guy on the phone said he would look into it. Never head from him. Next day, I called again trying to, once again, ask where the title was! Thankfully this person got back to me, said they talked to "Kathy" who does their paperwork and said they located the title and will be shipping out to me soon. Kathy was great during this whole process. She kept me inform and when the title was expected to deliver. Unfortunately, this arrived pass the initial 30 day window and I got penalized for late registration at the DMV! When I went back to Miller's on a Saturday, told them how I didn't appreciate getting my title so late and that they should cover the penalty fee. The guy I talked to said he was only the weekend guy and didn't have access to the money safe (weird) but he would tell the owner to send me check. Well, here we are, two weeks later, and still waiting for that check... I'm so done working with this group.Overall, check some other places in the Omaha area before considering Miller's. They need to get their ducks in a row.

Normally I loathe the entire car buying experience; the test driving, negotiating, the paperwork, all of it. Thankfully, Miller's Auto Sales changed my opinion on this matter. Not only did I find a quality car at a more than affordable price, I was given excellent customer service. Drew was patient in answering my financing questions as well as my questions about the warranty. There was no haggling and I LOVE my car! So, if you are in the market for a new-to-you vehicle and are looking for a different type of car buying experience, I highly recommend working with Miller's Auto Sales.

HORRIBLE customer service. Do NOT buy a car from these people. They are underhanded and slow and unresponsive. They didn't get info to the DMV until we called (making us scramble so we didn't get a ticket) and when we discussed the issues they just shrugged at us. Was promise that the owner would call.. never did.