Millard Family Eyecare

The optometrist herself was amazing, but the support staff was incredibly bad, rude, and hasn't the faintest idea of what patient care truly means. My daughter is a very anxious person which was advertised prior to even making the appointment for a contact exam and fitting. The appointment taking person assured me they'd accommodate my daughter. Low and behold, the associate tried to strong arm the contact in to my daughter's eye, causing months of set back and fear of another visit. Won't go back and wouldn't recommend them to my worst enemy. They also refused to release the prescription since they couldn't "certify" her contact scrip since they didn't see her install one herself.

Dr. Karen is great, front desk staff, not so much. Don't expect to be greeted with any kind of respect or welcome when you walk in. It feels like I am interrupting their day to come in and have my eyes checked.