Midlands Family Urgent Care

We recently moved, and I had to find an urgent care quickly for my daughters ears. What a great team. Fast kind, professional.

This place is conveniently located close to where I live, and the staff are really awesome and very helpful. I'm so glad I chose this facility for my urgent care needs, took less than 30 minutes for the whole process, from filling out paperwork to getting seen by a PCM, to getting my prescription.

Very disappointed in my care here. I'll mention first that I felt like this facility was not at all clean enough for a medical facility and not well taken care of. I should've known when the person who checked me in laughed when I listed off my many symptoms that this wouldn't be a positive experience. I felt disregarded and like an inconvenience to the staff from the start. It was immediately disheartening.I was very sick when I went in and had been for 4 days. Voiced my concern about potentially having pneumonia and did not feel heard. The physician listened to my lungs for about 15 seconds. Was diagnosed with strep even after telling the physician I was a carrier for strep, and that I didn't have a sore throat, she chose to treat me for strep anyway. Over the next 24 hours my condition worsened, and I decided to get a second opinion elsewhere. It took listening to my lungs for a brief time for the physician to conclude that I have full blown pneumonia. After ordering a chest xray to confirm, I was prescribed a completely different course of treatment. I feel like a little more openness and time spent, this wouldn't have happened. I will not return.

Closed on New Year's Day. Holidays are the most needed time for urgent care facilities to be open.

They literally did nothing for me, I had to be seen elsewhere to get care and they sent me a ridiculously high bill. I would not recommend this place to anyone!!!

We went to the office at 520pm and they are advertised to be open until 6pm on Sundays. The employee at the front desk said they could not see us because they were understaffed even though there were no other patients. Additionally they said that they could not diagnose nor treat for UTIs. They clearly just wanted to close.

Don't not go here under any circumstances. The staff is condescending and incompetent. I went for a Covid test and instead got lectured by the staff on what I need to do if I test positive. They were more concerned about collecting personal data unrelated to my health or ability to pay for the CDC. The Doctor on duty would not accept my answers and I was asked to leave since I didn't care about their questions. I left untested for Covid which is the only reason I went to this facility. This business is unethical and failed to provide treatment.

Have always had a great experience! They always treat my kiddos good and they are always quick! Love them! We dont go to any other urgent care!

This place has exorbitant charges!! I usually go to Urgent Care of Papillion but they had already closed for the day so I took my son to Midlands Urgent Care. They diagnosed him with a sinus and ear infection and sent us off to the pharmacy to get a prescription filled. Though the staff was kind and knowledgable, I month later I received a bill for $363.00. WHAT!! Insurance paid $29.34, leaving me with $336.00. Quite outlandish in my opinion. Next time I will definitely wait for Urgent Care of Papillion to open, Dr. Pete is great and prices much more reasonable.