Summer T. W.
Nov 17, 2024
These mechanics seem really honest and professional . They give you an estimate and that's what the cost is . Definitely plan to come back and get some more things taken care of .
Read MoreMakayla M.
Apr 24, 2018
Luke and his crew are always reliable, courteous, knowledgable and trustworthy. It takes more than just experience and skill -they have passion and dedication; they love what they do! Thank you guys for always being there when we've needed you. I know we're always in good hands when we need it.
Read MoreAmanda H.
Sep 30, 2016
Midlands has been taking care of my little car for over a year now - minor repairs and oil changes, and most recently, a major preventative maintenance job. They were upfront with me about what needed to be repaired, gave me specific quotes and estimates on pieces, and helped me prioritize.Andy and Luke always make sure to keep me posted on how things are going and give realistic ideas of what to expect and when. It's refreshing to have a team that is both trustworthy and extremely capable to rely on.
Read MoreJason B.
Dec 13, 2017
Follow up to my other review. I don't know if both will show up or not but here goes. I was going to get an attorney because of how bad these guys screwed me over. The ONLY reason I'm not is because my car still has a service contract and it's cheaper just to pay the deductable and get the car fixed at the Dodge Dealership. Come to find out, after reading through the emails pertaining to the problem I had with This place they 100% DID NOT fix the problem my car was having and they know they didn't. The problem was explained to myself and the place I bought my car from in detail..... And after talking to the company my service contract is through, they didn't have any of it fixed...... Although they told me the problem was fixed and about 2 weeks ago refused to do anything about it. At this point I don't know if I'm more pissed about them not taking responsibility for fixing the things they messed up while my car was in their shop..... Which they denied doing, or the fact that they lied about what needed to be done to my car and then not doing it. My advice, stay as far away from these guys as possible. Find a company where the employees use common sense when dealing with customers.
Read MoreAmanda J.
Oct 17, 2016
Thank you Midlands! They were able to fix what I requested, suggested required things like lightbulbs and a serpentine belt, did not try to sell me things I don't need. But the most important was I told them what was wrong with the car that I didn't want fixed and they didn't try to convince me to fix it like other local shops. They beat the prices of other local shops also! Customer service was great and they had the car finished in less than a day. I am always nervous dropping off my 10 year old car that needs a lot of work but Midlands was easy to work wi
Read MoreDavid B.
Jun 9, 2017
Very accommodating and did a great job. We were in a rush as we were traveling and Mark got us in quickly and got the job done right. Would recommend.
Read MoreChase M.
Apr 24, 2018
Simply put, the team here is the real deal! I recently relocated from Dallas, Tx to Omaha and ran into some serious unexpected trouble with my truck. Luke, Travis and Emilee genuinely treated me like family during the entire process. They not only gave me a transparent breakdown of the must have fixes but also gave me heads up on what could be fixed later. I've never met a team so willing to help me get back on the road safely and affordably. Luke worked hard to come up with an unbelievable solution that saved me so much money - he was more concerned on saving me money and getting me back on the road safely than his own bottom line. I've had the privilege knowing a few good, honest mechanics back in TX, but Midlands Auto Repair somehow raised the bar even further with their amazing customer service, quality work and genuine willingness to help a stranger. They have a customer and fan for life and I highly recommend this exceptional crew.
Read MoreJim G.
Jan 20, 2014
If you are looking for someone who stands behind their product and their service, Ray and his staff are the place to take your vehicles. I have been using his repair facility for the past two years and am always satisfied with their work. It is very hard to find an honest auto repair shop especially one that only repairs things that really need service and not somebody trying to boost their profits by performing unnecessary repair work.
Read MoreMike W.
Oct 30, 2020
Excellent staff, very knowledgeable in various vehicle repairs. Brought my truck in and they fixed a problem that could've been bad for me. Zack goes above and beyond in paying attention to detail. Thanks!
Read MoreJosh E.
Oct 6, 2019
Over $8000 to replace dodge ram motor. Valve train issues. Came back with dents in the hood and driver fender. Fire wall insulation ripped apart and missing plastic fasteners. The smell of antifreeze since the replacement. Shorty there after, the rear end carrier bearing went out, as expected. $3600 quote, even after dropping over $8000. Replaced the axle myself for $900 in one short afternoon. No loyalty.
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