Long Dog Fat Cat

I have been to ALMOST every location and they NEVER disappoint...they are by far the most caring and friendly staff...I call them pup people! They bring out water and snacks for our pups and embrace our Rescue during our Meet and Greets! So many great options ..healthy too! My furbabies love walking through and picking out a snack for being good!

This was my first and last experience at long dog fat cat. I took my dog here because we're moving out of town and he's quite anxious and not happy with his food. I thought this place could recommend a mild diet that might appeal. I also needed a new harness.I arrived a couple of minutes early with my Japanese Chin, and seeing me outside, they were kind enough to open the doors. I wasn't greeted when I came in. I said hi and they smiled. There were four people working there. I walked around the store, waiting to be approached by an attendant for help because they appeared so busy. This didn't work, so I stood next to the four of them and listened to their chatter for a couple of minutes hoping someone would say "can I help you"? I was the only customer in the store. After a few minutes of listening to their chatter and not being offered any help, I left. I guess they don't need my business.

Came in on a Saturday afternoon to restock on the dog food I get my two dogs and all I got was unnecessary, condescending advice from one of the employees there. Really wanted to give them a chance but I'm good from here on out.

What a great drop-in spot for those rare delicacies when you're needing to treat your copilot!!! Sydney and Princess brought their humans to work. One of them was mopping and keeping things clean while the other tended the till. Was able to grab our standard high end dietary brands we've come to trust, and then found some fun interesting tidbits along the way, as seen here.

I love this shop! I've been buying my dogs' and cat's food from here for a couple years now. Tons of great quality and healthy selections of food and treats for pets. The staff is super friendly and helpful. Plus they hold adoption events with local rescues occasionally! I recently started using their grooming services and I have to give a big shoutout to Katrina! She's awesome! One of my pups, Scout, needed a summer haircut and she is very nervous around new people. Katrina was so sweet and patient with her, it didn't take long for Scout to warm up to her. She did a great job with Scout's haircut - and even trimmed a little more from her tail where she had some matted fur. I took Scout back in yesterday to get her nails trimmed and Katrina remembered her right away and was just as great as the first time. I highly recommend her as a groomer! I'm just very pleased with this place and look forward to my next visit!

I was in a rush to an event at Everbloom next door, but have been dying to go inside and check out LDFC, so I did a quick 10 min survey of the store to see what types of items and brands they have in stock, what the price range is, and overall how the store measures up to other independent pet stores I frequent on my side of town (wag, three dog bakery).I loved the selection that this store offered, and saw that while it focuses mainly on food (dry, raw diets, chews and treats), they still offer other pet needs like toys and grooming. I found the selection of items and brands excellent, and also prices were fair and comparable to the stores I regularly shop at. I ended up leaving with a purchase in my speed shopping-a himalayan dog chew for my little man. Great service, rewards membership (3% off each purchse which will at least save you half the taxes) and again, very impressed with the cases of chilled food for fresh or raw diets.

These folks are my favorite local store. I'm always going there for one thing or another for my dogs.They're very friendly and super helpful, and if you need help getting big bags of food to your car, they do that too. Prices are sane, service is great. Well worth the visit and more personal than a big box store.

I super enjoy this pet food store. Another great shining example of a small business that works hard for the community. The staff are always knowledgeable and their selection of dog food and treats make me come back. I shop at a lot of the pet stores around town and this location always stands out. They sell these locally made soaps I can use for my dogs baths. It has completely helped with his skin issues. I also waited until the last minute to get a cake for my dogs birthday, but the staff gave me so many options! I was absolutely thrilled!

Lack of customer service and attention to detail when it comes to impromper communication

Yesterday, I visited this store with my new husky rescue "Jake". My rescue is from Taysia Blue. I received a Welcome Home Adoption Bundle for my puppy and was able to customize the contents specifically (my puppy is allergic to chicken). I also bought a sweater for Jake as well - hard to choose there were so many cute ones.Everyone in the store was so helpful and welcoming. THANK YOU very much.