Lexington Ridge

I have been here since 2017. In February 2017, I made up my mind to move back to Lincoln and try to get a 1 bedroom apartment at Lexington. I was in contact with Shannon, and I kept contacting her until a 1 bedroom apartment was available. She made it very easy for me to get the paperwork I needed to secure an apartment which I greatly appreciated because I was living in Kansas at the time. When it was time for me to move in, the movers I hired from Move Within Movers really appreciated the elevator. The apartment was very clean when I moved in. I had no complaints about the condition of anything at the time of move-in. I love the location of the apartment too. It has a Hy-Vee, Walmart, a mess of restaurants, and many stores nearby. It's also by 84th St which is a major road that gets immediate attention in the winter when the snow and ice need to be cleared.Since I have been here, I have not needed to contact maintenance very often. When I did, they were prompt to fix the problem. Today, I needed to contact the emergency line because I was having problems with the lock on the door to my apartment, and I was able to get someone to fix the problem within 30 minutes. I also love the convenience of being able to pay rent online with a checking account, a debit card, or a credit card. If I have any complaints, it's that rent keeps going up every year, but that's not unique to Lexington Ridge.

Pretty upset with management. Been on a waiting list for the Charleston floor plan for 3 months. Got a call a few days ago that we were first in line for the apartment and to set up a time to look at the soon available space. We set a time for 12:00pm to look. We were pretty excited to see it and we knew we wanted it all we needed was to double check the space and physically hand in the deposit. Not even 20 minutes before we had to be there I got a voicemail explaining the space had been taken from someone else scheduled at 11:30 who wasn't even on the waiting list. They knew we were going to get it but gave it to someone else who hasn't waited... What's the point of a waiting list then?

Management is completely rude. Called to let them know we had bed bugs some how after living there for 5+yrs and the lady called me stupid for not knowing what they looked like. I'm sorry I've never encountered them before I think that should be a good sign!Felt very insulted and disrespected. She was clearly annoyed with me her tone was not subtle about that! staff usually has a pretty snooty attitude regardless. Makes it really hard to want to Come to them with issues when they just give you attitude back! I don't recommend this place! Walls are really thin, always smells like weed in hallways! And they are always up your ass about something stupid. Not a very friendly place to live!

Great apartments! They go pretty quickly so you must have your deposit in to hold it. Shannon (the office manager) was honest, kind, and very personable. Drew (the maintenance man) is a hard worker. He usually fixes things within 24 hrs. He is professional and friendly.