Kitchens Redefined

Very happy with the result! Our house was built in 1989 and cabinets were original oak so it was time to modernize. We were extremely impressed with Kelly and how he explained his processes, talked us through our options, etc. Holley in the office was always super friendly and the crews that did the work were incredible. Rex and Matt handled "construction" taking measurements, installing the doors, drawers, and drawer fronts. James was our painter. Can't say enough good about them all. I'm sharing a few photos of the process and the end result, including a closeup to show the detail of the work. Again, very happy with the result and would recommend Kitchens Redefined to anyone.

Kelly and his team at Kitchens Redefined were super easy to work with! They walked us through each step of the process and were super responsive when we had questions. Holley did a great job of keeping us informed throughout the process! When they say you can do as much or as little as you want, they mean it! They took the time to listen to our wants/needs and budgetary constraints and made it happen!!!

We had Kitchens Redefined paint our kitchen cabinets 5 years ago. They looked nice to begin with, but within a year we had to have them repaint 2 door fronts and 2 drawer fronts. Last year, 4 years later, those 4 items needed painting again. Other cabinets needed redone as well but they were the worst. They were going to charge me a fourth of what I originally paid to have them redone. Which wasn't cheap. So here we are 5 years later, tearing out all of our cabinets and putting in brand new. I would not recommend having them paint your cabinets.

Sorry so long but I feel it is necessary to get the whole story. We hired Kitchens Redefined for a kitchen remodel which included a new island, gas cooktop cabinet, double wall oven cabinet, quartz countertops & painting cabinets that were not replaced. We were really excited for this project but it did not take long for it to turn. What we experienced was a lack of attention to detail and refusal to read installation instructions, I supplied all of the specs and install instructions for all of the new appliances purchased. When drawings for new cabinets were sent to me for approval I questioned the layout of the it, was told "that is just the way it was drawn up" well when they delivered the cabinets, one side of the oven cabinet was not finished so they had to take it back and redo that one, was also told I did not have room for the 8" spice cabinet I wanted and had to go with 5" when that one was delivered it was 3" too short so that had to go back and have the 8" cabinet put in. After all new cabinets were installed carpenter comes to remove all the drawer fronts for paint, 2 staples in each one attaching to drawer box so chunks were broke out of all the boxes, did we stop and re-evaluate how we are doing this? no we just keep on going, was told they would be replaced but they just epoxied? the craters and painted over. Time for new appliances install, 1st step remove oven doors, next it says if moving on a 2 wheeler to place a support under oven from side to side (oven weighs 390lbs) so here it comes up the stairs on a 2 wheeler with the doors installed and no support under bottom of oven, so now the bottom of oven is bent, does it affect operation, maybe not but it is a Thermador oven so $$! Vent hood install, was quoted a price for vent hood install that included running vent exhaust through roof. Instructions clearly state the correct and incorrect way to do the venting, so when I got home that night I looked on the roof for the exhaust vent and I didn't see anything? Asked if the hood install was completed and they said yes, so I went up in the attic and I see ducting laying in the insulation going over to the side of the house, ductwork just turns down into the soffit vent area. After arguing and pointing out that this was NOT correct and it is NOT what I paid for they credited me 30% of the install. Next thing I notice when I took the cover off to repaint the poor drywall work that was done (holes in the wall in the wrong place because once again we did not read instructions) I notice a 8" to 6" reducer, and then a 6" to 4" reducer so the exhaust vent that runs about 20 feet is 4" piping, back to the instructions that state, "MINIMUM of 6" ductwork required" So now I have an HVAC company come and give me an estimate to install everything correctly and vent through the roof is going to cost me another $1065.00 nowhere near the amount that was credited to me. Another carpenter comes to install all the cabinet doors and drawer fronts, the new cooktop cabinet both drawer fronts he ran the screws through the fronts poking a small hole and splitting the wood, did he not see that? so we have those sent back in to get fixed and when they install them the 2nd time the same thing happens, does he say anything? No, had to get sent back again, last time they sent another guy to install them and fix the spice rack because that was not installed correctly the 1st two times either. After some discrepancy with the final bill I paid them in full for the remaining amount owed before everything was finalized, guess I should not have done that either because I never heard from them again, they did not call or schedule the final "touchups" or even return the leftover paint that they took back to fix the drawer fronts. There were a lot of other smaller issues we had also, not going to go through every one. Little to no oversight of the workers that come to your home. (edited for character limit) Since Business was able to remove my review from Google, I will post it everywhere I can!

Instead of replacing our kitchen, laundry room and bathroom cabinets, the experts at Kitchens Redefined worked diligently with us to refresh the cabinets with new paint. Sherry and her crew gave us sound advice and suggestions to create a new look in those rooms without replacing any of the current cabinets. Wow, what a transformation! The cabinets went from the golden oak look to a dark, rich look that completely changed the look of our kitchen, laundry room and bathrooms! As a bonus, the crew also repainted our fireplace mantle. What a difference! If you are thinking of painting your cabinets, don't look anywhere else but Kitchens Redefined. Sherry pays attention to every detail and the crew that does the work is professional, friendly and hard working.

After over 5 years trying to decide how to update/renovate our kitchen we employed the services of Kelly King with Kitchens Redefined to jump start us. He showed us options and was flexible with our concerns/likes too. We were able to do some work ourselves and his staff performed other tasks. Little by little all the segments came together and the transformation looks great (we've gotten great feedback from friends & family). His staff and subs were all very professional, answering questions, highly skilled in their field, and quality of workmanship excellent. Pricing was comparable to others in the industry. They even worked around our schedules to complete prior to Christmas. I would use their company again, happy with the outcome, and excellence overall.Peter & Gail S. 1/8/20

This was the saddest experience of our life's, we were sold by the many assurances of the charming owner of the company who really seemed to know what he was doing. Then after we signed his contract we could not get him to return a call until we withheld a payment. And be careful because if what he tells you is not in that contract he will not honor it. The painter, carpenter and tile guy all did great work until six months later when the paint started to crack and the tile where it meets the counter all busted up. I warn everyone not to do business with this company and it's crooked owner.

As a courtesy to your business neighbors would you please move your big pretentious Hummer out of the prime parking spot it has occupied for over a month? Very rude. Thoughtless.

Kitchens Redefined and Kelly King did a great job helping us redesign our kitchen! Kelly's recommendations for color were perfect and his crew did a great job in making it all happen. They refinished our cabinets and painted all of our woodwork and walls. As a result, we've had numerous compliments on the appearance of our remodeled kitchen.

Kitchens ReDefined updated our kitchen cabinets and island and made complementary changes to woodwork in our living room. Kelly made recommendations on the types and colors of paints, and provided painted cabinet doors as samples so we could make a final decision. The results were beautiful and our kitchen now looks brand new. We have had numerous compliments on the new look. We would definitely use them again.