Kid Strong - Omaha

Dustin Sparks (Owner at KidStrong Omaha) deliberately continued to charge my credit card for two months *after* I verbally communicated to him in person that I was cancelling my daughter's membership. The total overcharge came to $447 and they refuse to refund the money, despite the fact that my daughter hasn't been in classes for three months. Dustin denies that we had a conversation in person, and despite cancelling *again*, I was mis-charged for a third time. I've tried calling at least 10 times and emailing, with zero response. They don't even pick up the phone. KidStrong touts that they will teach our children accountability, honesty and camaraderie, yet their business practices are downright deceptive. They are actively and intentionally stealing money from me. The reason I cancelled in the first place was because classes sizes are extremely crowded. Children are not given any kind of individual attention. Teachers are young and totally apathetic (barely a smile on their faces). They select winners during each class, perpetuating any self-esteem problems that children have who desperately need confidence that KidStrong claims to instill. This business is fraudulent, the owner is negligent and the classes are poorly run.