JR's Jewelry & Gifts

TIM and the team at JR's Jewelry SAVED MY BUSINESS TRIP! My eyeglasses broke with four days of business meetings ahead of me. Jim at the new Cambria Hotel where I was staying ( recommended) referred me to an optician who wasn't able to make the repair, but they sent me to Tim at JR's. In less than an hour and $27 later I had my progressive eyeglasses back! Thank you Tim! You were my Omaha Hero's!

Been going here for years. Friendly, good value and very trustworthy. Would not trust anyone else to do workLike walking into your family's home, always making you feel welcome and important

I bought a watch on Amazon that looked great but was too big. I tried for an hour to remove the links with tools to no avail. I took the watch in to JR's and they were done in 5 minutes. For $5 that was totally worth it.

I went in with a smashed ring and was greeted by kind customer service. I left a minute later with my ring perfectly round again and a smile on my face.

I went in to have my ring refurbished because I'd heard good things about JR's. The woman who works there was so crabby and annoyed that I thought about walking out immediately. I should have. Not one smile. Not one nice word. She just wanted me to get it over with and be gone. The work on my ring was fine. It was basic stuff, so there wasn't much that could go wrong. When I picked it up the woman was in the same mood-- irritated that she had to get up from her desk and deal with a paying customer. I will not give repeat business to any place that acts like they're doing me a favor by letting me pay them for services.

This is the first time I have went into a jeweler for an appraisal on gold. Regardless how high the quote was I would never return to this one. The lady was rude from the minute I walked in. She acted like I was bothering her and didn't even allow me to finish my question before speaking. Their was 4-5 employees inside and not one smiled or made me feel comfortable. When asking her for help her exact words were "What do you want?". I would never send anyone to this place. The entire staff was rude and unpleasant to deal with. Horrible experience

I have been going to JR's for years. They are do wonderful work at a fair price. I know I can trust them.

Fantastic place. They do incredible custom work. Everything is handled with such integrity. I can't say enough good about them.

The joint between the frame and the side arm (temple) of my glasses had broken. I didn't see any way it could be fixed, and driving without glasses is tricky for me. I found JR's online in the early afternoon, and Tim had it fixed by the time the store closed that evening. Don't know how he did it, but he did, and inexpensively, too!

I have been going to JR's for my watch batteries and jewelry repairs for years. No one there has ever been anything but helpful and cheerful. I got the batteries in three watches replaced yesterday for about $25.00. The few times I've been to chain stores they either refuse to replace the battery b/c they didn't sell the watch or they get the watch open and then don't know what to do.