Jones Bros Cupcakes

Jones Bros Cupcakes is usually a favorite of ours, and we've had so many great experiences here, but this visit didn't quite live up to our expectations. My boyfriend had been raving about how much he loves their drinks, but this time they were just okay.We tried the Pina Colada boba and the Dragonfly drink. Unfortunately, the Dragonfly was mostly ice, and the Pina Colada had more of a coffee flavor than the tropical taste we were hoping for.The service was fine, we didn't get much interaction or recommendations. On a positive note we loved the cups they're super fun and make for great photos which is always a plus! Also their holiday cupcakes were looking super cute and festive for Halloween if you're in need of some sweet treats for a party!

Mt kids loved the bubble tea served in plastic light bulbs! Macarons were delightful. Plenty of seating inside and clean.Staff was helpful on what to order. We will definitely be back to try other items.

I stopped here inside Westroads mall to get a flavored tea, but ended up with a slushy. It definitely quenched my thirst with a sugar rush on top of it. I kept the glow cup, lightbulb shaped container to go-cute advertising walking around the mall lit up!!

This is a nice addition to the food court area of Westroads, but it is really hit our miss. Sometimes the lines are long, other times their out of items and boba, so it's pretty inconsistent, not to mention the staff isn't super warm.I do love their macaroons, but they're pretty pricey...same with the cupcakes, it really is good for those cravings, but again, not going out of my way here.

I have written reviews for Jones Bros Cupcakes before, but it's disappeared. Here I go again.Although I think they seem smaller than they were when they first opened, they are still exceptionally tasty. I love the cake and frosting flavors, love the delish varieties, as well as the new milk tea drinks on the menu.My only real grip is the parking is not the greatest...may not be able to find a close enough space to pop in for a quick treat.

I've been to Jones Bros a few times over the years just for cupcakes and quite frankly I think the cupcakes are mediocre. At the time they were one of the few places for a gluten free cupcake for my wife and it was disappointing. That being said they do a lot more and we had them catered at work today and I thoroughly enjoyed the salad and sandwich and most of all those potato chips were addictive, salty crunchy goodness. We also had mini cupcakes and that was the worst part of the meal. It tasted very much like plastic. I would for sure use them again for the food and get dessert elsewhere.

We didn't get cupcakes but we got boba tea here and was very satisfied with our purchase. We ended up getting the specialty tea in cool lightening bulb glasses. They guy preparing our drink was really friendly, hmm the cashier didn't want to engage in the process of customer service. He wasn't rude but not having a friendly day. Overall we spent 13 dollars on 2 drinks. Since we were on vacay, we added some spirits to our tea and it made shopping at Westroads Mall a lot more fun.

Decent cupcakes. Not the best, not the worst. I had a red velvet cupcake with cream cheese frosting and I felt like the icing to cake ratio could have been more balanced. Too much frosting.

Bought 2 cupcakes from Westroads Mall store. Brought home and a few hours later, went to eat one only to find mold all over it! Seriously!My son and his wife had bought macarons at the same time to eat on the way home. Stale!Hard pass on ever going back there!I tried to call the store and apparently they don't have a business phone at that location.

In WestRoads mall. Yesterday bought a vegan "red velvet" cupcake. It tasted good but definitely NOT red velvet, tasted like plain chocolate cupcakeToday i bought a vegan "german chocolate" cupcake. It tasted good but definitely NOT German chocolate, tasted like plain chocolate cupcake and chocolate icing. I told the staff they said all they know is what its labeled. Makes sense-they sell what they are given-not the bakers. However, didnt offer any customer service or report to anyone. I am not looking for a refund Makes me wonder if truly vegan? Adios Jones Brothers