The emblem on the rear hatch of my car.
Super clean new car! Ty Jet Splash
The rear hatch of my car.
After express detail service. They took care of the place only I seat.
Kevin L.
Feb 18, 2024
JetSplash Carwash isn't just a car wash; it's an experience that elevates the mundane task of cleaning your vehicle into a moment of sheer satisfaction and delight. From the moment you pull up to their impeccably designed facility, you're greeted with a sense of professionalism and dedication to customer service that sets JetSplash apart from the competition.The first thing that strikes you is the efficiency of their operation. With a well-organized layout and a team of skilled attendants, JetSplash ensures that you spend minimal time waiting and maximum time enjoying the results. Their state-of-the-art equipment and eco-friendly cleaning solutions not only deliver a sparkling finish but also demonstrate a commitment to sustainability that is commendable in today's world.But what truly sets JetSplash apart is their attention to detail. They don't just wash cars; they pamper them. From meticulously scrubbing every nook and cranny to hand-drying with soft microfiber towels, every step of the process is executed with precision and care. It's evident that the staff takes pride in their work, and it shows in the exceptional results they deliver.Moreover, JetSplash offers a range of services to suit every need and budget. Whether you opt for their basic wash or indulge in their premium packages complete with waxing and interior detailing, you can rest assured that your vehicle will receive the royal treatment it deserves.Beyond the quality of their services, JetSplash also excels in customer satisfaction. Their friendly and knowledgeable staff is always on hand to answer any questions and address any concerns you may have. It's clear that they prioritize the customer experience above all else, going above and beyond to ensure that every visit exceeds expectations.In conclusion, JetSplash Carwash isn't just a place to clean your car; it's a destination that promises an unparalleled level of cleanliness, professionalism, and customer satisfaction. If you want your vehicle to shine like new and experience car washing at its finest, look no further than JetSplash.
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Josh R.
Feb 26, 2022
Worst of the best. Jetsplash is the best car wash in town; however, this is the worst location. This was the original and they have improved dramatically since it's creation. The layout is biggest factor. Having the vacuums placed on the way into the wash leads to you trapped by a long line of cars waiting to get in the wash. The vacuums themselves are low suction. This layout also does not support a good place for detailing your car. The other locations have sorted this issue and have a much improved overall experience.
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Candace C.
Jun 26, 2020
Dear Owner,Your team member, Valerie, had an attitude with me through the drive up window. She was very rude and inconsiderate. She kept arguing with me. Usually, you do not want someone like this as a business owner bc I would think you would want to keep your customers happy. Please be aware that she did this with my husband, also!
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Eric G.
Jun 15, 2022
My car sustained significant damage a couple of weeks ago at the location near 14th and Pine Lake. When it occurred, the manager on duty stated it was due to a ramp piece that had been missing from the wash and that my car was not the first one damaged. He said he could have told me that would have happened and my car should have never even been allowed to enter the wash. He also mentioned he brought this issue to his supervisor's attention multiple times with concerns that they should close the wash until it was repaired, but he said nothing was done. This is beyond frustrating to me. After the damage occurred, instead of simply paying me so I can fix my car and then Jetsplash seeking reimbursement from its insurance company, I was told I would need to wait for the insurance company to contact me and that it is in their hands and no longer Jet Splash's problem. This was told to me by Anthony at this car wash location. When I pressed him further, his excuse was that he hasn't worked there very long and he's just following the rules. He also refused my request to speak with the owner or his supervisor. I'm still waiting to hear back from this insurance company regarding how I will be paid out so I can have my car repaired from an incident that occurred two weeks ago. I've had an annual pass for a long time, but seeing how this situation is being handled, I don't know why I would want to renew it next year. Jet Splash knowingly operated a car wash with a missing piece that was damaging vehicles, and is showing a complete lack of care for the subsequent damage that occurred.
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Ann M.
Jan 29, 2021
After getting a new car I decided to purchase five washes at Jet Splash. I was excited to get my car washed. When I arrived and got to the opening of the car wash itself there were three guys looking impatient and wanting me to turn my car wheel this way and that. I had not been in that kind of car wash before and wasn't sure what they wanted me to do. I tried to open my car window a bit to find out what they were saying. I'm a 60 year old woman and somehow I had never been in a car wash like theirs before. They immediately told me to roll my window up which I imagine is their Covid policy. I got through the car wash and I went straight home. I know this because I don't go into stores right now and I'm a teacher and was exhausted. The next morning when I was taking out the trash I noticed scratches and called right away letting them know that my car had damage. I just met with the manager, who was friendly, but he said that there's no way the scratches could have been from their machinery and that if it had there would have been other scratches as well, such as on the roof. He said that from what he could see on their cameras it didn't look like there were scratches on my hatch on the way in but he couldn't see for sure if there were scratches on the way out. All I know is I went in and my car was fine and the next morning after having not gone anywhere it was not. I have no way of definitively proving that the scratches came from their car wash. I'm left now with having to turn a claim into my own insurance and pay a deductible to get my car fixed.
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Jonette Y.
Jun 7, 2011
I love Jet Splash and I visit this location often. I had to give it only 3 stars because they are NOT equipped for my JetSplash fast pass (which I paid extra for at another location) making this a very slow stop at times, especially on weekends :( and it seems a more temporary location with the guys working out of a shed. It's the location I am at most frequently though as I like to tidy the car after having it sit at my stable with all the horses dusting it up.But, they do an excellent job, always call me by name and almost always remember to do my tires (I have the full detail monthly unlimited). Sometimes they get a little hurried and don't do a good job on the door jams though. If you get a monthly package deal, you won't be disappointed as it's a real money saver!
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Joel D.
Mar 8, 2018
Absolutely sucks.... 9$ for a basic wash? no soap at all, just hurry, hurry, and the in titled high school kids drying, pathetic! Go to finishing touch for 8$ and they actually clean your car.
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Paula S.
Jan 26, 2018
Worst Jetsplash service in the city. :( The staff was unfriendly and clearly not happy to be there. Also,very poor set up for aftercare when there is a long line.
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Rose L.
Oct 4, 2021
Less bossy young men in the car wash itself. One in particular yells "come on" if you're not perfectly on track or fast enough. Very rude.
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Pauline P.
Feb 23, 2020
I asked the attendant for a plain old $9 wash and he continued to give me a sales pitch on the monthly special and I know he's supposed to do that and I reiterated I only wanted the basic $9 wash. When I later checked my receipt on my online bank he had charged me $13. I did not get any $13 service. I was robbed. Check your receipts before leaving the window! Car looks awful too. Doesn't looked washed, especially $13 washed.
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