Bernard H.
Nov 28, 2018
On the last business day of the month I finished emptying my storage and went to the office to turn in the key, only to find out that they have closed 45 minutes before the closing time posted on the door and online.I returned to the office in the morning of the first of the month to turn in my key and explained what happened. The desk clerk said they "sometimes close early" but assured me the full deposit would be returned. Two weeks later I finally get a deposit refund, less a "late charge." I called the "manager" and explained but he refused to send the rest of the money owed. I was a renter for 12 years...12 years...almost always paying six months in advance. This is their way of saying thanks. Pathetic. Avoid this joke of a place no matter what.
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