Industrial Services Inc
Matt J.
Jan 8, 2020
All trash companies are not create equal. I have been using Industrial Services for our residential trash hauling off/on for over 14 years. I left them for a company that promised to be cheaper and better service... boy was that a mistake. Industrial Services does common things uncommonly well. Their drivers are friendly- they smile/wave. They take our trash can back up to the house, and when I have left the trash can in the garage; once alerted and still in the neighborhood- they have doubled-back and picked up our trash can. We have even experienced them bringing it down to the curb when the can was left outside near the house.
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Amanda A.
May 4, 2021
Didn't disclose all the costs involved in their roll off. When contacted about it they proceeded to call us liars and threaten to send us to collections. Very unprofessional!!!
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Krista M.
Jul 2, 2020
As a small business, service is important. Industrial Services has never failed to take care of us, no matter the request, and they do it quickly and pleasantly. Not all trash companies are created equal - Industrial Services goes above and beyond!
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Tony B.
Apr 29, 2017
Worst company I have ever dealt with. I was forced to cancel with them after they repeatedly failed to pick up recycling and/or garbage. I signed with Palmer and sons 3 yeas ago - never had a problem. Without my knowledge my service was turned over to industrial services. After having to call to report they forgot to pick up garbage almost every other week for several months I finally canceled with them. After I canceled they continued to send me bills. They "forgot" to cancel the recycling portion despite being he fact they had stopped picking it up months prior. Finally after a total of a dozen phone calls (because I could never get through) I thought I had everything sorted out. I canceled services 5-6 months ago - and sold my house and moved a month ago. I just got another bill in the mail with finance charge for services never rendered. I will have to make another irritating phone call tomorrow.
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