Hug A Bunch Child Care

My kids have been going here for years! I love all the teachers and so do my kids! Had my kids potty trained before they were even three! Reasonable prices and worked with me when I was broke!

DO NOT TAKE YOUR KIDS TO HUG-A-BUNCH CHILDCARE!!! The staff have terrible communication between parents and fellow coworkers and a total disregard for instructions left by the parents. My 13 month old daughter was there for a total of five days. The very first day my mom (on the approved visitor list) stopped by to visit my daughter and they TRIED TO GIVE HER ANOTHER CHILD! The staff member who let my mom in explained to the room monitor that she was not picking a baby up, just visiting. The room monitor then told my mom the babies were sleeping and she couldn't go in. My mom looked in the room where my daughter was and observed she was awake in her pack n play with a red face from crying. The second day, my baby got sick and started projectile vomiting 10 minutes after I picked her up. The vomiting continued more than 24 hours, meaning I had to miss work AND they said she needed more diaper wipes (there was a brand new pack in her diaper bag but they clearly didn't bother checking). In all the past care my baby has gotten she never once threw up...not even projectile spit up. The third day after reviewing the food menu I told her teacher I did not want her to eat the crackers for snack but everything else was ok. The teacher told me they wouldn't give her any. When I picked her up I saw on her paper she did in fact have crackers that day AND they tried to send home a mystery bottle because they did not see her cup (it was in her diaper bag pocket in plain sight). When I called to speak with a director about the day she said it was MY FAULT my baby ate food I didn't want her to have because I didn't inform her even though she wasn't there when I drop-off. The fourth day went smoothly other than the key pad to get in was broken so I had to buzz in and wait until someone let me in. By this point I knew I would be changing providers since I felt my child was not in a safe environment. On Friday (a day my baby doesn't go) the director called me saying I had to pay a late tuition fee since I hadn't paid since September 1. Funny thing is I didn't enroll her until September 11. Hug-A-Bunch lets you pay up until the Wednesday after tuition is due so I don't know why if they assumed I was late they didn't tell me that when I picked up Wednesday evening. Instead they waited until I had to pay extra. When I informed the director I didn't even enroll until the 11 she was quiet for a minute then noted she had made a mistake and it was a different parent who was late not me.....way to pay attention to details. The fifth day I knew would be her last day. I had found a place that could take her immediately AND at a better price. Two for one switch! Anyway, that morning after having to buzz in AGAIN and wait to be let in I looked at the menu and saw they were having hot dogs for supper. I told her teacher I didn't want her having them. She assured me the babies don't get hot dogs. When I picked my daughter up that evening, the first thing I did was check her report card and noticed "hot dogs" written on her supper line. I asked the girl in the room if my daughter ate hot dogs and she said yes, all of them! That literally floored me. I was furious. I packed my baby's extra diapers and wipes up and was about to leave when a different worker said they had lost my daughters pacifier but found it in the dishwasher and would return it to me the next day. Great. When I got home I changed my daughters diaper and what do I find but a different diaper than the brand I buy on her with some other kids name on it. I just start laughing at this point. So much has gone wrong in the five days she attended, it's almost comical. Again this notes the lack of attention by staff. The next day I went in to pick up her pacifier and asked for a refund of the second payment. The directors said since I pulled her without a two weeks-notice, we were out of luck. I was thinking, yeah lady we pulled her out because it's not safe here and I did in fact turn in a two weeks-notice! I asked to speak with the owner but she wasn't in and I was told I could call her in the morning but she would tell me the exact same thing. When I called this morning the lady did ask to hear what was going on and apologized but refused to refund me my money for the poor care and inconvenience of me having to finding a new center on such short notice. She also blamed most of the errors on a PREGNANT STAFF MEMBER. Long long story short, DO NOT TAKE YOUR KIDS TO HUG-A-BUNCH they have no respect for you or your instructions and don't know how to communicate with each other. Worst daycare experience EVER!!!

I went to this child care facility in October to tour. As I walked in the entry way was very dirty. I rang the doorbell, but I don't think it worked because nobody came to the door. I waited there for a couple minutes and then I heard a teacher screaming at a child, "SHHHHHUUUTTTT UPPPPP, I HEARD YOU". She then looked at the window and knew I was there. I walked out of the facility and went to my car and called the director to tell her I would not be touring and I informed her what happened. She acted shocked and said she would speak to the staff. She also told me they were having a Halloween party and that is probably what I heard. No teacher should every yell shut up at a student like this and there is no way it was because there was a Halloween party going on. I would be very cautious to send my child there.

Best daycare in town, been to a couple and this one is by far best. Lots of toys for the kids, great teachers, reliable and good quality place. Will continue to have my children go here for as long as i need daycare services.

My daughter has gone here the last 2 years (since she was 3 months old). I feel like they've always taken good care of her! Her diapers were always changed regularly, never had any diaper rashes unless she was on an antibiotic. The staff seem to really care about my daughter and voice any concerns. My daughter is always happy to go and runs in to give the teachers hugs every morning. Their hours are also flexible, which is nice since my husband and I work late some nights. They remain open for most "snow days" that LPS closes for so I don't have to find backup child care. Overall very happy with the care my daughter has received.

I started taking my children here when they were in kindergarten. My daughter loved it and they did well with her. This was in 2011. My son started going in 2012. He has ADHD and can be difficult but they did well with him too. They had activities for him and he enjoyed going there. He was actually sad when he started middle school knowing he couldn't go to daycare anymore. Both of my kids went from kindergarten to 5th grade and I never had an issue with them. I had a baby in 2015 and started taking him there when he was 8 weeks old. He just turned 4 and has been there ever since. When I first started taking him, the only issue was the amount of breast milk being used. I thought they were using more than they should have but really my little man was just always hungry. They had a tracking sheet of when they changed him, and when they fed him which was nice to see. He had rashes here and there but nothing serious. When he got to the toddler room, he did really good in there. They have several toys and things to do so it kept him busy. I also like that they have cameras to make sure all goes well. There was a time I picked him up and he had a huge lump on his head. The owner showed me the video and showed me what happened. I have a clumsy toddler. He then moved to the preschool room which is the big open floor. They do everything in the room. My son just turned 4 and knows all shapes, colors, letters, can count to 14 without help but with cards he can go to 20. They really do work with the kids and teach them like they should. I have read the past reviews for Hug A Bunch and they are coming from the same family. I will say that not every daycare is perfect. My son was sent home with a different diaper but it was because they ran through the ones I brought and needed to borrow from there supply. WHO CARES. At least they changed him. He eats well there and loves all his friends. We just had a birthday party for him there and it was a blast. In the summer, they go on several walks and have field trips and my son loves them. It's great seeing him all excited. Take your kids there. Try it out. I love them.

Where to start.... Extremely high turn over for staff. The "food" if you can call it that is absolutely horrible and of zero nutritional value. Lets move on to actual care shall we. Child was there for about 8 grueling sad months. Diaper rash every other day, noticeable unexplained marks on the body, Cried at every drop off, Had someone else's cup/bottle ALL the time. Constantly stated what I did not want my daughter to have to eat; only to be told that they are on the food program so nothing can be done. Always seen random people "Working" there. Child caught stomach bug or flu if you want to say multiple times. Time outs lasts longer than you know and have witnessed cruel language to other children. If you go in for a tour make sure to look at all the miserable children that still go there :( Side note: switched daycares 2months back and never cries at drop off and is Noticeably taken care of compared to this hell hole for kids.