Horizon Dental Center

Dr. Revuru and team were kind enough to help me with one of my crowns that came out today. I am visiting Omaha, and didn't know who to call, so I felt so fortunate that I was able to be seen right away. Everyone was so accommodating and professional. I am so very grateful to Horizon Dental!

Couldn't be happier. They know what they're doing and make going to the dentist a relative pleasure.

If I could leave a zero I would. Went in April 20, 2018 have to wait longer then was expected that's fine. Was told after the dentist saw me how much was needed up front. Told them I could go get the money from my husband and could be back in about 45 mins. If they would do it ( take tooth ) told me No.fast forward to 3 weeks ago. Was told that if I paid 32.50 I was 100 percent covered by my insurance.Called today to double check and make appt was told by some lady named Dawn that I was flagged that the dentist said she didn't think she could help me.Asked if another dentist there would see me and was told No.I have insurance through my husband's work and they refuse to help.The front desk people are rude and the first appt when I came back with the few dollars I needed from my husband I was told I was paid up for the visit. But a month later got a bill stating I owe more money.Don't go there the cubicles are very small and barely any room to move around.Went to get xray and needed to go into a room just so other people could get by

My husband and I have been patients at Horizon Dental for over 20 years, however I will be looking for a new dentist. A couple of years ago, Dr. Sheldon retired and sold the practice. I have found out that he sold it to a corporation out of Illinois. The problem is their billing. I keep receiving bills for a service provided in June of this year. Both insurance companies have sent me EOB's of the amounts they paid. Horizon Dental claims that they have not received payment from one of the companies. I have called at least 5 times and am given a different explanation each time. If they haven't received the electronic payment from insurance then shouldn't they be following up with the company? I NEVER had billing problems until they went corporate and Dr. Sheldon left.

I give this business NO RATING as they are not friendly and bill for items that were not used even though I had enough insurance. Dentures were terrible and make me look like I have huge horse teeth and look like huge ape teeth. Not experienced enough there to do proper adjustments. Was told that if I want them remade i would have to pay extra $200 every time they are not right. This business is a scam just to get your insurance and not do the work that they need to do. NOT A GOOD BUSINESS! They are a rip off.

I had an amazing experience in this office today! The receptionist, assistant, and dentist went above and beyond expectations. I would absolutely recommend!

Do not go to this place. They will tell you that they accept your insurance and then hook you up with a dentist who doesn't accept your insurance so you have to pay full price. They didn't offer to correct the error or make up for thier mistake in some other way. Not all of their equipment works. Not all of their staff knows how to work the functioning equipment.

I love Horizon Dental and Dr. Sheldon! Have been coming here since I was a child and now I am an adult and plan to bring my own son here as well (well, once he gets teeth ).

Do not go to Dr. Derrik Johnson at Horizon Dental/Omaha. I was a patient of Dr. S. at this clinic but one of my old silver crowns must of broke and had been waiting to be replaced on Febr 4 but since it deteriorated end of Dec 2019 I asked to be seen earlier in Jan. 2020. I would be able to see a Dr. Johnson on Jan 6, 2020.This dentist is a young man. He proceeded to do #13 and #14 for crowns since I was there for #13 as an urgent matter. Why not do both of them that were scheduled for Dr. S.His assist lady was no hygienist. Dr. J. did not explain why he had to grind down to almost nothing #13. The assist did not know what was happening. What?? I was wrong not to ask to see the cavity on the stub that he states there was. How can a crown adhere to this tiny stub?Called next day....have dr. call me. He did not call until Thurs. I asked him why he ran through the office saying a few words to me and rushed to the other door after I paid. He denied that happened. I told him he lied to me and it is over. I told him if he wanted to pursue me for the balance owed, I could take him to small claims court to get my money back.Today - Jan 10 around 9 am. Office mgr lady calls. We exchange info. No one told me why he had to grind my #13 down to almost nothing.She apologized. They will be refunding my earlier payment to me today.So I did get a response although delayed. Unless I missed something on line, I could not pull up Dr. J. being listed as a dentist in Omaha. ??

If something doesn't seem right then it probably isn't. Get a second opinion before you allow Dr. Sheldon to pull a tooth.As a cash customer without dental insurance Dr. Sheldon must have thought I didn't have a clue. I've had a lot of dental work and make every attempt to keep current on cleanings and such so I have a good understanding of how things work when it comes to my care. Dr. Sheldon said there was nothing to do but pull the tooth in question. I visited this office three times, asking each time if there was nothing else that could be done. The third visit was to have it pulled but something in my gut told me to get a second opinion so I choose to leave at that point. ALSO, Dr. Sheldon did not show me the xray at any of the three visits. Any other dentist I've seen had always shown the xrays as they explained what's needed. Upon going to another dentist for cleaning and exam I was shown the xray and told there was plenty of good tooth remaining to place a crown on. It's now been months and the crown placement by the second dentist has been nothing short of how it should be. I truly believe Dr. Sheldon wanted to pull the tooth because of all the crowns I already had in place and number of root canals I'd had done that could be seen on the xray. It was easy for him to figure out I was someone who cared about my teeth and my smile. As they told me the tooth had to be pull they were also quoting me the price to have a bridge placed which is a minimum of three times the cost of a crown.