Honda Cars Of Bellevue

Worst service ever! I bought a used 2011 Toyota RAV4 in December 2024. My temporary plates have expired on January 20, 2025. And I kept calling this dealership and talking to everyone about what is happening with my paperworks and literally everyone of them don't know where it's at. Until 3 days before the temporary plates expired I called them again and they said that they have forgotten to turn in the paperwork to the bank and the paperwork was just sitting at the financial advisor's desk! I have been back and forth between calling the DMV and this dealership asking about the status of my plates. It's coming up on 2 months and still no word yet! You guys need to do better! Save yourselves your time by not going to this location!!!

Great experience at this Honda dealership. I had been messaging with Jay Murphy and told him I would be out of town for a week and I'd stop by when I returned. We met today and he was knowledgeable, friendly, and patient. They were willing to work with me to reach my desired price and it was an overall good experience. Love my new Honda HRV! I purchased my previous HRV from here after going to Superior Honda. The folks at Superior weren't friendly and unwilling to work with me so I chose Honda Bellevue. Both experiences have been great.

Scheduling a service appointment can be a hassle, but this experience was surprisingly smooth. I booked online a week in advance and got a couple of friendly reminder emails leading up to the day. When I arrived, Pat guided me through the necessary forms and giving me a heads-up on how long the process would take.I had been putting off getting the oil change because I'm lazy, then I got a recall from Honda and decided to do both at one location. I had totally forgotten about the free oil change and tire rotation that came with my Honda purchase from a different location a year ago. Pat's time estimate was spot on, and what I appreciated the most was the transparency with the pricing. Everything was laid out clearly before the service, sparing me the surprise hidden fees that can sour the mood - a far cry from a previous ordeal with Nissan. If only all service appointments were this seamless.

I have shopped around to see which Honda dealer will give me the best option. I have to say this one is by far the worst compared to the other two Honda dealerships. You have the MSRP of the vehicle then they will add an accessory fee of $2000 that is not optional. You as the purchaser do not have the option to decline it. Overall I think Omaha/Bellevue area is one of the worst places I've encountered to purchase a vehicle.

We did not buy a car there only because we didn't find our "perfect " car. But I highly recommend this place based on our salesman, Jay Murphy. He was great! No pressure, so nice, professional, relaxed. If the car we liked had been a color other than blue, we would have bought it. Thank you Jay!!!

(I'm posting a more thorough, detailed review)I scheduled appointments for both of my cars 12/20/21 at 8 AM and 8:30 AM. The service department was already behind schedule by 2 hours when I dropped off my 8:30 AM appointment. Seems odd when the first appointment available is 7 AM. Maybe don't overbook your schedule.The service clerk attempted to argue that I only scheduled one of my vehicles for an appointment even after I showed confirmation via text message.I figure I'm just going to start taking my vehicles elsewhere for service.

Got me a super low interest rate on my car, knocked some money off the price, and was overall an excellent experience. I bought the car from Brian Espinoza who is an awesome human being and very upfront about everything in the car buying process. It was my first time purchasing a car, and the other dealerships tried to take advantage of my lack of knowledge by quoting ridiculously high rates among other shady tactics. I bought the extended warranty on the car as well- including tire and wheel protection- and I literally drove over a screw like two weeks later. Roadside assistance came and put the spare on for me, no charge at all, and when I dropped it off at the dealership's service center they had it repaired in like 30 minutes! Completely free of charge. I cannot recommend this place enough, many employees have been working there for a number of years which is rare in a car dealership. Whoever owns this place deserves all their success, and more, because you know they are going to take such good care of both customers and employees. A breath of fresh air in a sea of rancid sheisters.

Rude management and don't communicate with their other employees about vehicles , had us come on to look at a car that was on hold

I saw a vehicle they had in stock was very much interested in and when I called, the receptionist was very, very rude. Not to mention the fact a friend of mine who is in the automotive industry took his daughter down to Honda of Bellevue and they were treated terribly. The daughter wanted to test drive a couple vehicles to get "a feel" and to see what she would like and the staff wouldn't even give them the time of day. Sad matter of the fact is....my 2002 Honda was a "Bellevue purchase" and trust me.....I will not be going back there.

No matter where I live in Omaha, this is the only place I go to get my car serviced. On top of that, I always ask for Terri Adams as my service technician. It's hard to find an honest and trustworthy place/person to take your car too, but this is it.Take note too Honda, Terri Adams is the reason you get 5 stars and why I keep coming back!