Hilton Garden Inn Omaha West

I attended a work conference here (HIRE Conference), and they did a great job. There was plenty of space for the crowd, and many breakout sessions. The vibe was clean and nice.My favorite part was the food--plenty of pastries, fruit, and coffee for breakfast, and especially the sandwich buffet for lunch. Very fresh and plenty to choose from!The staff was very friendly and prompt as well.Great experience!

Needs a major remodel and a course in customer service for the front desk! There was barely a soul staying here and now we know why!

I am not impressed! I check in ... sign on door says masks required, so I stop and put mine on. Front desk clerk not wearing one and is dressed like she's going to a pool party in a sundress.She can't find my reservation, changed my room from 4th floor to the 3rd floor. I asked about restaurant. Restaurant not open except breakfast. I told her that I do not want bar food or pizza, so she directs me to a pizza place up the street. " but it's upscale pizza ". Great! I can pay more for pizza which I do not want! I am so thirsty and ask for my bottles of water .. I get 1 not 2. No mention of my Diamond status ( not that I care ... but with 100 nights this year so far, I've earned 2 bottles of water ) However, my room on is clean and smells good. I am only here for one night

This hotel appears to be newer and is in great condition. They have a nice lobby and dining area small but decent workout room at a very nice pool area with a hot tub. There are plenty of shopping and dining options within walking distance. Well they are shortstaffed like those places they're managing to keep the bar open at night in the restaurant open for breakfast. The restaurant was reasonably priced for breakfast and the food was great.

My company uses this hotel quite a bit and I have stayed here a few times. My room was fairly large with two queen beds, a nice LG flat screen television, desk, lounge chair, roomy bathroom and Neutrogena toiletries. The best part of the room is the beds! VERY comfortable, in fact, more comfortable than my bed at home.There is a pool, lounge area with a fireplace and a great little bar on the first floor. I stumbled upon a great Happy Hour on Wednesday where the restaurant served up stuffed mushroom caps, chicken wings, sandwiches, jalapeno poppers and other appetizers. The bartender, Dave, is pretty great and even gave me a card for a free appetizer at the nearby Johnny's Italian Steakhouse. If you stay here, definitely hit him up for advice on local spots; he seems pretty well connected and always willing to help you get a reservation, advice or a free appetizer!Another great thing about this Hilton Gardens is that it's next to the Village Pointe shopping mall which has a number of high end shops and great restaurants, including Firebirds, Johnny's Italian Steakhouse, Kobe Grill and a couple other places.

We used this hotel and got the room blocks for our guests for our wedding! They were very helpful- even upgraded our rooms for us and let us even use a meeting room to open gifts the next morning. Not to mention the gorgeous lobby!

Friendly and welcoming staff. Very nice entering has lit fireplaces for warmth and atmosphere. Coffee and water station at front entrance, nice touch. The hotel is clean and well maintained. There is a pool (outside) and was neatly stired and covered for winter.

Definitely HGI. Although it's a bit West for Downtown usage, it's very close to many medical facilities.Located just West of Village Pointe, there is plenty of shopping and eating near.The foyer is very large as is the lobby. Nice sized rooms and great cooked to order or buffet breakfast. The pool is kinda small, but there are a few different patios to enjoy when the weather is better. Even having a BBQ outside. They just had a remodel and more features are in the pipeline. A shuttle will take you to places you'd rather not walk to.Check them out if you are in the need.Oh, they have like 6 tap beers and good wine too

I've been working in Omaha for 8 weeks since Thanksgiving and staying at the West Omaha Hilton Garden Inn on Chicago. Hotel is a bit older (hence the 4 of 5 stars) but nice. Rooms are good and always clean. Plenty of restaurants nearby. The breakfast team of Kelly and Jason are always on their game. Jason's omelettes are awesome and Kelly makes a person feel at home with hospitality. The evening bartender, Dave, is great also. He's friendly and know to pour my wine when he sees me! Jason, Kelly & Dave get 5 stars! I'd definitely stay at this location again.

Very nice, clean pool and super quiet rooms. I was visiting my husband at Madonna next door. They were very nice when I checked in late at night and offered me a free drink from the bar after a hard day which I really appreciated. Spent two nights there.