Hillrise Kennels

I had a great experience at Hillrise Kennels. Brand new owner, so she's doing her best to make sure everyone has a good experience, she was very open to my feedback and my dog Zona looked great after her wash and nail trim.

Beautiful setting!Went when closed. Between 11-1:30 No one there . Said it opened at 2:30 .Went back to talk to someone about a possible grooming of my dog. Once again, no one visible but door unlocked. Went inside , had to step over a wet piddle pad and smell inside was horrible. Not a urine smell. The other. Waited a few minutes. Whoever was there should have known someone was at desk or on premises by all the Dogs Barking! Decided not to wait any longer and left.

Both of my dogs were taken care of very well at there stay at the kennel. Everyone was very helpful.

Took My poodle in to get groomed with the new groomer not Val And ended up having to pay seventy dollars and then bring your home and get a groomed

Never, never trust this business with your pet. In April 2019, I had my 5 lb Yorkie Poo groomed there. Little did I know, that the only groomer qualified to groom was not able to groom because she had back surgery. So instead her husband did the grooming on my dog. He is not qualified to groom. My dog was out there for six hours. When picking her up, I was informed that she had been "nicked". The "nick" required six stitches. She then became sick and blood tests indicated a very high white blood cell count. So she was admitted to Vet and put on antibiotics, iv fluids and a feeding tube.She died within a week. I called and called to ask them to pay the bill. I was verbally assaulted by the owner, and the bath lady when I made a visit. They did reimburse me for the stitches and groom but I am now in the process of asking them to reimburse me for the second bill, which involved the hospitalization. They will not return my calls, nor answer my emails. Very unprofessional for a business. I am afraid to go to the business because of the way I was treated the first time. Owners names are Tony and Valerie Evans. I have had my dog groomed there before and always suspected they were somewhat "two faced", as they would make comments when people would leave with their dogs. Valerie even told me that she tried to open a dog's eye lid to see what was "under there". The dog was missing an eye. I know the owner of that dog and have informed her as to what was said. Again, do not use this grooming service. I have found out the hard way what the owners are really like.