Hidden Treasures

Hidden Treasures Estate sales were the most professional group we interviewed. They knew exa what we need and were there to help us every step of the way. So thankful for honest caring people!

The staff is extremely unorganized, and it doesn't matter if you place a bid on an item, if they know someone who wants it, they will sell it to them without giving you a chance to up the bid. It looks like other people have said the same thing in their Reviews as well. One of the many sales people (I won't name names, they know), talks bad about the owner, their clients, the client's family, customers, and even the customer's family - so unprofessional! If only the client's who are paying them knew. They told terrible stories about people who bid large amounts of money on items, and stories how they won't call people back after hours when the bidding starts if they don't like them - I witnessed it first hand. It was also stated how the owner dictates to the sales people which "privileged" customers get items. As well as, how items are priced by what they find it on the internet for. The stories told to me, and other people was sickening. I can give specific stories on what I was told, and to others, which I heard about "specific" customers, but I won't unless needed in future responses. It's all a farce! I won't go back. I placed a Review on their Facebook page, and they responded to my Review by calling me names - so unprofessional. When I responded to their response with a "specific" story told to me from one of their sales associates about one of their customers, they responded by telling me how nice I was and then deleted the Review. I then received a private message from them apologizing for calling me names on their response to my review. Over the last 15+ years I have spent TONS of money at these sales, and then to find out they are rigged...extremely disappointing! If you look at their overall Review track record, this company's reputation and integrity has been going down hill for the past couple years. DO NOT TRUST!!! BUYER BEWARE!!!

This estate sale company usually has pretty good items but the staff can be hit or miss. Sometimes they are friendly and sometimes they are not. There is a heavy set woman who often sits behind the payment desk and she always has a bad attitude. I come regularly to these sales and she is never friendly. Why put someone there who has to interact with customers if she is always going to have a bad attitude? She makes your company look bad and will put customers off from returning. No one wants to feel unwelcome nor have to deal with her rudeness each weekend.

Profound communication failure characterizes Hidden Treasures: 1) its phone is rarely answered, 2) phone messages, left in response to a hastily recorded greeting, and e-mails are both rarely answered, 3) its owner is perpetually disorganized, 4) its owner forgets promptly both procedural conversations and resulting plans, and 5) its owner, initially genteel, has violent temper and is given to sudden anger outbursts, for which he neither communicates cause nor allows discussion for conflict resolution. Happily, I parted ways with Hidden Treasures prior to a business transaction. I recommend, not Hidden Treasures, but any of the many established, reputable, highly rated Omaha estate sales firms.