Hats Off Motorsports

I've been to this place a couple times and I've received expert service both times.I go to Hats Off when I need to do an oil change on my Yamaha motorcycle. They have factory parts, factory oil, and they are closer to me than any other Yamaha dealer around.The prices are typical dealer prices, which is fine.The employees are kind of short with their customers, not extremely friendly, but they definitely know their stuff.I'll continue coming here when I need some Yamaha factory OEM stuff.

Terrible service.I tried to be very understanding when it took weeks of rescheduling for my bike to be picked up because they were busy. Okay. Finally the day comes for it to be picked up, and I wait for 2 hours after the scheduled time window, and then call. George says he forgot to tell me that the driver had to cancel. Again.Two weeks after my bike was finally received, and my estimate for a tune up was over $1,000. I asked about why I needed a chain cleaning, and George laughed and said the $49 charge was "because it needs it". He further spoke to me in a condescending manner.George said I must come in to pay for the work. While there, I told him that I was trying to support his local business, and I didn't appreciate being spoken to in a condescending manner. He then said he would no longer do the work on my bike.So, I am now out $80 for his "service" of picking up and dropping off my bike, for work he refuses to do because he can't handle a woman giving him some honest feedback about how he treats his customers. UNREAL.Maybe men get a fair shake from this guy, but I'm not sure women will.DO NOT RECOMMEND AT ALL.Run, don't walk away from this castrated individual.

I think hats off motorsports are excellent they take care of every little thing I ever had come up with Miss Sharon is the nicest person in the world

Horrible customer service . And this is coming from the owner himself . Last time I go in there. Don't even have that much stuff I'd rather take the drive to west Omaha or council bluffs to the bigger shops or online .

Do not expect for them to do good work, do what they say, or to not flat out lie to you over and over again. We had problems with our boat last year after they did the winterization. They had it in again in the fall and said they found a problem, winterized it again and said they would get it in first thing in the spring. We picked up our boat the end of June without it ever being touched. They kept saying Tuesday, Friday, next week etc etc. when you call they act like they could care less. Kept mentioning another boat that they have been working on for two months.

Great deals and a brand new store! Nick and the gang are always friendly and will help you find what you want. If you can't find the bike you're looking for in their store then ask any of the staff and I am sure they will help you. Much improved from their old store that was just a few blocks down the road. Just bought my wife a new Yamaha V-Star 950 Tourer from there for a couple of thousand less than what they wanted across town. I've never been let down by these guys and they always try to make their customers happy.

I bought my Yamaha Waverunner from Sharon 2 years ago and she has always gone out of her way to ensure all my questions were answered. They don't add all the ridiculous "dealer fees" to their prices, and worked quickly to resolve any issues that came up.

I would never take a RV here to be repaired! I took my four wheeler here needing a minor repair ( new petcock) and after a couple of days they called and said they needed my credit card. They were going to charge 700.00 to get started with the petcock, carburetor rebuild and then "we will see where it goes from there!" The owner got angry because we said were going to come pick it up that he hung up on my husband! A pattern I would say! When we got there they said it was all apart. Funny it would still start!! Needless to say, I will never set foot in there again nor would I recommend them! One star because I got atleast give them one star to post this!

I was purchasing motor oil and other supplies for my boat as I do every year. When I asked for the 10% military discount that I had previously gotten in years past the person at the register said your supplies don't qualify for a military discount. When I told him I come here every year and get my supplies/discount he then took all my supplies back and said get out of the store and leave. I asked for the owner and he said I am the owner. Please if you're military or anyone else do not use this godforsaken place. Not sure how they've stayed in business this Long with that attitude.

We took our boat to have it repaired. It needed a fuel pump, the sand flushed out of the motor and a starter. They had it for 4 weeks. When we finally got it back and put it in the water...it still didn't start!!! They lied consistently to us every time we called. They are rude and crooks! Don't ever take your boats or ATV's to them to be repaired.