Happy Cab

This business is now called Omaha Z shuttle. I made an online reservation a few weeks back to be picked up from my home to the airport. The online reminders and text messages were helpful. The driver called 30 minutes ahead of time to tell me he was on his way. Unfortunately, he arrived late. I called to tell him that if he didn't arrive in 5 minutes, I would cancel the reservation. He said he was there, but I was standing outside and told him he wasn't in front of the house. He then said he was a minute away. He didn't even get out of the van to help with my luggage, and I pre-tipped 20%, which ended up being a mistake. I won't be using this service in the future.

Called the day before t reserve a taxi to take me to the airport at 5 AM the next day. In the morning got up got ready and at 5 AM still no cab 505 still nothing there called the cab company to see where my cowboys and they said oh we haven't dispatched one yet. Won't be using them again

Unreliable and inconsiderate.They are con artists. We our about to miss our flight because of them.Details:We called a day before to reserve a cab and stressed that we need our cab to arrive at 8 30 am. The next day we called at 8 am to confirm that we need the cab on time and we informed them that we have an international flight at the airport and can't be late. At 8 45 am the cab still wasn't there so we called again asking where our cab is and they said it still hasn't been dispatched and not to worry. At 9 05 am still no cab and when we called for the third time they still hadn't dispatchrd the cab. We had to cancel and ended up calling an an uber.Also, everytime i called to explain our problem the employee on the other end of phone's voice was so far away, they were so nonchalant about our problem and took no action. Zero customer service! Thank God for Uber and Lyft!Never choose Happy Cab!

This company in both the Ridgeland, SC and Beaufort, SC locations went above and beyond the call of duty to locate and transport my grown child home 90 miles away. I'd call these earth angels again in a heartbeat!

Z trip happy cab Safeway cab it's all the same they rent the cabs for 500$ a week to the taxi drivers and charge the customers 3$ a mile and 90 cents a min and 3$ pick up fee and your if in north Omaha good luck getting picked up plan to wait hours the drivers are always overcharging the passangers ti make up for loss and more profits

Gonna keep this short.Called the dispatch number. They said 20 minutes. They never showed up or called.Almost missed my audition with Ballet Nebraska, which I had to pay a lot of money to travel here for. Never again.Don't worry it's not the only cab company this happened with in Omaha. You're all bad.

I called the day before to reserve a cab for a 4:00 AM departure. I asked the dispatcher if she could guarantee that it would be on time. She explained that they can never guarantee anything due to circumstances beyond their control such as traffic or cars breaking down. That's reasonable. However, because I was going to the train station and needed to be on time to catch my train, she said that she could mark my ride as "priority."The next morning at 3:55, I got a call from the driver. He was half a block over from where I had asked to be picked up, but I will excuse this because 1) I was on a college campus and the roads don't run straight through it, and 2) he called before the scheduled pickup time to check with me about where I should meet him.As soon as he started driving, he turned the meter on, so I knew exactly how much I was being charged. I thought the fare was reasonable - $8.41 (round up to $10 for the tip) for a three mile ride. The driver made a small attempt at conversation, asking where I was heading.The largest downside to the entire experience was the fact that the cab smelled pretty heavily of smoke.

Picked me up in 5 min from the time I called. Very nice driver. He Took my luggage loaded it in. He was very patient. I was disorganized. He said, take your time, it's ok". He took me to my destination and it was all good. I will be calling again. Thanks

Bob with Happy Cab came within 20 minutes at 4 in the morning. NOBODY ELSE, not UBER, not Capitol Taxi...nobody else would come. Thank the good Lord for Bob & Happy Cab - they are the best. Fast, so friendly, although I was falling asleep the whole way, and a nice luxury vehicle ride. Thanks guys!Bob even called later to see if one of my pals left our phone in the cab. We didn't, but he was checking his WHOLE NIGHT'S RIDES to see who left it! AMAZING! Nobody does this!

Without the local hotels giving them referrals to new out-of-town-ers visiting Omaha, I doubt they would get any business based on their numerous terrible reviews.I suggest using Uber, or finding a hotel that provides shuttle service to and from the airport .