Hans Heating & Air Conditioning

We got our ac unit less than 2 years ago. A part went out so we called them. Thought it would be under warranty. They had no mention of a diagnosis fees and labor fees. They charged us a few hundred bucks to fix the unit.

We have used Hans for at least 20 years! Always satisfied with their work and their price! The only people we trust.

The bid blew my mind. Twice as high as the next closest bid. I had to ask twice if the bid was correct since I had no idea how two t-stats and zone controller could cost $2500 to replace. Ended up buying the equipment myself and paying $400 for the install and $600 for equipment. The gouging that goes on in the HVAC business makes healthcare blush.

We had Hans install a furnace and heat pump system going on a year ago. The service was fantastic. The workmanship was excellent. The product works very well and everything has been as promised. KUDOS Hans!!!!!

We wanted a replacement for our residential heating and air conditioning system for our home. We had a couple of bids. The units we wanted were an eighty percent two stage furnace and around a 17 seer air conditioning unit with a humidifier and electronic air cleaner. Jamie gave us a quote for Trane equipment that was considerably under our next lower bid. The installation was scheduled and completed on time and in a workmanlike manner. We have a zoned system which caused a little challenge, but the service people worked it out perfectly. At this point, we are completely satisfied and have faith the system will perform for years to come.

We used Hans to replace our furnace and ac though I like the trane product, the service we received was -------. They broke our sliding door, and didn't finish the work to my satisfaction. Our insurance needs the work for our furnace separated from the AC so we can turn it in, been told three times that will get done, I would not use them again.

We recently purchased a new heating and air system from Hans. We are so glad we chose them. After obtaining estimates from 6 reputable companies, Hans was the most knowledgable. They weren't the lowest or the highest bid. Quality was more important to us than going with the lowest price and cheapest equipment. The new Trane system is beyond our expectations. Both the furnace and ac are so quiet compared to our old ones. The ac does a great job of keeping humidity levels down in the summer. We just started using the heat with the humidifier option and it is working to keep the static electricity down. If anyone in your house has allergies or sinus issues we recommend going with the Air Scrubber Plus option. Since having it installed, my chronic cough and phlegm issues are gone! It also cuts out dog odors and helps bad cooking odors dissipate more quickly. It was totally worth the price for the add-on. Jamie was great to work with and gave us many options in different price ranges, explaining the pros and cons of each. The installers were very professional and Jamie was patient about explaining how we should operate the new system for maximum comfort and efficiency.

I called Hans to replace an AC coil last summer (July) that went out on the hottest day of the year. They replaced it and it worked fine for the rest of the summer. Towards the end of the summer I noticed some water leaking out of the AC coil drain plug onto the top of the furnace. I did not think much of it, just wiped it up and tightened the drain plug. Fast forward to mid-March of the following year - my furnace went out! I called Burton AC this time, and they informed me that water had gotten into my furnace and caused rust / damage and that everything had to be replaced.I will not be using Hans again for my AC / Heating (or any other) needs in the future!

I bought a heater with a warranty from Hans Heating and Air. The warranty would become void if another heating company worked on the heating unit should there be any problems with it. My heater stopped blowing hot air last night, so I called Hans Heating and Air emergency number because I live in Omaha and it's 12 degrees outside right now. The standard voice operator answers my call saying "the number you have dialed can not be reached". I've call many times and tried to fax them about my problem. No response. I'm going to have to have someone else come out and fix my heater which will void my warranty but I guess it's better than freezing. Do not buy a heater or warranty from Hans Heating and Air. They have terrible costumer service and are not worth the trouble they have caused me.

Used Hans for a large residential install. They had a "tech" come out for the start up and said all was fine......the air unit froze up, water damage to the ceiling and Hans will not stand behind the damage. Called customer service, they were rude. I would NeVER use them again!