Habitat for Humanity ReStore

Loved Restore had to visit. The atmosphere was busy. The service was good as well. The prices were high.

Great prices on decent items.. Although I purchased online, the day I went to pick up there was no signs and no notification (to employees as well) that they were closing for the day. We sat for over half hour before the employees were able to get ahold of someone and told they weren't opening at all for the day! Then the next day we were called numerous times about getting there asap to pick up.. We will return but a little more consideration for customers (and workers) could make a much more successful business.

This was my first time here. My wife ordered some things online for pickup. The first day we got here to retrieve our items, the store was closed for impending weather, and there was no note on the door. Some employees showed up and didn't know this location was closed either. Once we rescheduled our delivery and the store was open, I was heated by happy and cheering staff who was happy to help. Overall a really great experience

Love this place! Great finds and the employees are awesome. Only reason it didn't get 5 stars is because I miss being able to bargain and that the prices seem to have gone way up on some of the furniture.

This is for donation drop off experience only. I dropped off some items today and was very pleased with how helpful and friendly the staff member was. He helped me unload everything and offered an itemized receipt of everything. This was a total opposite experience of what I had donating to the Goodwill nearby (where the staff was rude and not helpful at all). I will always donate to Habitat for Humanity from now on!! Thank you!

I went into the store today with my husband and special needs child and within 5 minutes of being in this store we left so unhappy! Upon coming inside my son wanted to see toys and when he found there's was none he started crying. My husband sat him on one of the couches so that he could calm himself down. Not even two minutes later this woman who works there complained that he was getting TEARS on the couch and asked us to remove him! TEARS! Instead of having a little compassion for a 4 year old boy with special needs she was more worried about the couch having a teardrop on it . We will never be back and I made it very clear I was unhappy and would not be giving this store any of my money. The audacity of this lady! Shame on you! Shame on the store for hiring someone with this mentality!

Way overpriced for the quality of the furniture. Poor condition, broken. They disassembled it weirdly making it hard to put it back.

Never had an exceedingly good experience here. The staff isn't the best. Recently I bought a large piece of furniture. I pulled my car up and the cashier helped me carry it out and said they would send someone else to help load it. They never sent anyone. Will probably only do business at the south Omaha location from now on.

Mostly friendly staff and a lot to look through. They may not always have what you need but it's worth it to stop here before heading to the big box stores. Your money goes to a good cause. Lots of staff turnover in the last few years but I still love seeing the friendly lady in donations. Do not ask to negotiate though, the lady manager will not put up with it.

I ordered online for Covid style front door pickup. Everyone there was positive, helpful and upbeat. They were ready on time and the product was as-pictured. I'll go there again!