Gretna Auto Outlet

No purchase today. Shut the deal down. Had a verbal out the door offer with the salesperson last night and today there's a $399 Documentaion fee added. Average Nebraskas doc fee is $222 and the highest is $399. Gretna Auto Outlet charging the most. I really expected more but this place has a used car salesman vibe BIG TIME. NO THANKS

Only positive part of my experience here was the fact that they would communicate through email a bit. Tried to negotiate a price, salesperson didn't even know the price of the vehicle we were trying to negotiate. Sold us a vehicle, hounded us the next day about getting our title. Called my wife a liar, and got angry with me about getting our title. Fast forward a month, they have our title, and they keep giving excuses as to why we don't have the title for the vehicle we purchased from them. Now, we can't legally drive our vehicle because we can't put plates on it without the title, my bank is calling me every day asking for the title, they keep blaming another state. How about getting a title for the vehicle before attempting to sell it? Now we have a vehicle we are paying for that has to sit in the garage, or drive it illegally...There were a couple things with the vehicle that are questionable as well, but I don't know if they did it, or someone else did it, so I'll just leave that out.

Bought a 2013 F150 Platinum on December 3 within a week of owning it I realized there was a leak at the turbo line which quickly progressed into a timing chain going out which resulted in $6000 worth of work needed. Despite reviewing previous owner Carfax it's very hard for me to believe they did not know this was present when they sold it to me. I own that I bought it as is like all used cars but therefore I cannot recommend this place.

Do not recommend. Finance men are rude and Veritas warranty program is a scam. I wish we would have read GAM and Veritas reviews before purchasing a vehicle and talked into purchasing a warranty. The reviews are very similar to our experience. Very costly mistake. Buyer beware.

Bought a vehicle from here in August and it has been in the shop ever since. I only had it for 9 days when the engine blew. Luckily there was a warranty still on the engine but had other issues with it and it's been in the shop and they are trying to figure out what's wrong with it. Didn't get any help from this dealership and wish I could have just took it back and got my money back and my car I traded in. Made 2 payments on a vehicle I don't even have. I don't understand the lemon law but I definitely got sold a lemon.

I can't leave less than 1 star or I would. I bought a vehicle from gretna auto outlet and within a week it was in the shop, where it's been for 7 months now. Their warranty company is refusing to listen to an ase certified mechanic on the steps that need taken in order to properly repair the issue. The shop even says the engine is most likely not the original engine due to all the busted wiring harness connectors throughout the engine bay held together with zip ties, the cam shaft lobe has a groove worn in it as well. The test drive was less than 2 miles, I wonder why..... When I bought the vehicle I also bought the "warranty" to go with it, why wouldn't I protect my investment? At that time Travis said "if you need to take it in and they give you any problems call me and I'll get it handled". Well he failed miserably. When I called Travis he was extremely rude and out of place. This vehicle needs a new engine and I'm stuck with the bill after paying almost 4k for the warranty. DO NOT BUY A VEHICLE FROM THIS PLACE FOR ANY REASON!!!

car has broken down 2 times now for the same reason they said they fixed twice! Now I'm stuck on the side of the road waiting on a tow truck after just picking the car up last night and them telling me it's fixed! I feel like they scammed my husband and I. We haven't even had it monthUPDATE.... they refused to fix the car because " I'm not fixing anything you guys left a bad review. "On top of that now the Ac dosent work, it has a horrible antifreeze smell and the wipers that work just fine before don't move.When we bought the car we were told by the guy helping us that he didn't know how to do the warranty paper work and when I told them that today I was made out to be a liar.These people do not care. And to refuse to fix something because you can't handle a review of your establishment is 100% childish. Don't waste your time and money. They don't return calls, they get defensive when you call them out and it's just overall bad business. Don't make the mistake we did.

I purchased a 2015 Subaru WRX from here, people were friendly and communicated with me perfectly. Before I signed the paperwork I stated that there was a knock when I turned right and a fog light cover was missing, which they agreed to order that for me and to take the car to a shop in council bluffs. That's to me was pretty good. It was written on the agreement. Within a week or so of driving it I get a check engine light regarding my catalytic converters and that this code has been stored in the system for some time, yet the check engine light was cleared. These parts are not cheap, it will cost me $800 each to replace and I have two of them plus the shop labor fees I'll pay on top of that. I have tried to get a hold of the salesman that sold me this car via text and phone call but he hasn't bothered to pick up. It took me multiple call attempts to the dealership which multiple people gave me multiple answers. I DO NOT RECOMMEND THIS DEALERSHIP. It's all buddy buddy until you sign the agreement forms, after that it's consistently getting ignored.

If I could give negative stars, I would. I bought a car from Gretna Auto making the salesmen aware that safety is my biggest concern. I was not made aware that anything was wrong with the car, and 3 hours after leaving the lot multiple problems arose. We dropped it back off right away and it took them 2 weeks to fix, while receiving phone calls from different employees daily during those 2 weeks. Each call was a different story from a different person with different explanations of what was wrong. Finally got it back and the engine is shuddering, which was not happening the first time. They do not warranty any of their work or vehicles, which the GM told me. All they care about is money. Terrible company with terrible communication.

The finance guy gave me a scooters gift card and asked that I give a review. OK... here's the review...DO NOT BUY A VEHICLE FROM HERE.When I called to discuss our issues with the car, they were more than unfriendly. The finance guy who was so friendly the day of purchase actually yelled at me over the phone when I called a few days later with concerns.PASS THIS DEALER UP. Save yourself a headache