Fat Brain Toys

I placed an order online for a toy (air toobz!) that was on back order. I added in notes that I'm hoping to have it before my 3 year old's 24 hour EEG on December 9th. I was surprised to get a call that same afternoon to let me know when the toy was due in stock, and that I would have it well in advance of my kiddos hospital day. I've honestly never had this level of service when ordering online - I would highly recommend Fat Brain Toys when you have Christmas, a holiday, birthday etc. I hope to be able to visit the store in person the next time I'm in the Omaha area.

When placing my order they give specific dates when it will be delivered, not estimates. I paid an extra $45 to have it overnighted by 10:30 am. They didn't ship the toy till the morning it was to be delivered.When I called customer service to get a partial refund on the shipping cost, they basically called me a lier. They said they don't ship past 3 pm on Fridays and not on the weekends and would look into why their page stated the dates that were provided to me...I doubt they will.They wouldn't provide any refund because they still have to eat the cost. But why should I have to eat the cost for their page providing me false info.Just terrible customer service.

"We should not teach children the sciences but give them a taste for them."~Jean Jacques Rosseau-I love Rosseau's insight here!To promote lifelong learning, it is so much more important to create a taste or appetite for learning than to just teach facts.When we create a taste for learning, they are apt to become lifelong learners and people who contribute - in a world where most are just consumers and users, contributing nothing.And that is why I shop at places like Fat Brain Toys, to invest in my grandchildren and create an taste/appetite for learning in them, and not just give the "stuff" thoughtlessly.-Jean-Jacques Rousseau was a Genevan philosopher, writer and composer. His political philosophy influenced the progress of the Enlightenment throughout Europe, as well as aspects of the French Revolution and the development of modern political, economic and educational thought.Born: June 28, 1712, Geneva, SwitzerlandDied: July 2, 1778, Ermenonville, FranceNationality: Swiss

The best mom I know buys most of her toys from here and after eyeing a specific toy at her house I finally went in with my son on a Saturday evening. The store is so bright and clean (again Saturday evening could have something to do with that) only one other person was there so I felt really comfortable letting my son play with all the displays. I was kindly assisted to the toy I was looking for quick and decided to keep letting my little guy play. I didn't feel any pressure or anything to purchase and leave. We ended up getting a couple more toys for him. The staff is super friendly and they offer events a couple times a week which is awesome. I definitely like mission about helping brains grow through play. We'll definitely be back.

My kids always enjoy stopping here. This place is full of fun toys, many of which are designed to engage the Brain in some way. You will not find many things here at say target or Walmart. Today we attended their Unicorn Party. They had 2 "Real" unicorns for your kids to take pictures with. There were several tables setup with Toys to try out and Hyvee was there with cookies to decorate. They were also running 10% off everything so we did walk out with a few toys for the kiddos. If you are looking for toys that have an educational twist to them (your kids will probably not realize that they are learning) this is a great place to go!

Cool little toy store. Nice variety of nicer toys, brain games, puzzles & cooler than average toys. They willingly wrap gifts for you. Employees were great. The store was clean & bright Offering a fun environment for kids to try out toys.

We love coming to this store for unique and fun toys in so many different styles. Stopped in the other day and we kept hearing someone coughing loudly. My family kept looking at each other like who is coughing so much in public?! So we looked around and it was an employee. She was going from one side of store to the other touching toys and getting or moving them. Sad that she either should of been wearing a mask or stay home if not feeling good. We are still in a pandemic and just wish employers would see the need to be extra safe.

Long time customer that has never been in any of their stores. My purchases have been limited to web purchasing solely. Due to having a similar address with a Chicago public school, I tend to receive some of the catalogs meant for teachers. That's how I came across them in the beginning. The marketing and analytics of their products is what caught my eye. It's a different approach to buying. Online, a customer can view based on the age and gender of the child. The site offers line and bar graphs indicating the ages most appropriate for the toy and those (reported by users) that enjoy the item most. Toys aren't necessarily designated to any one gender since they host analytics for both. Then, one can surf reviews for a better feel of the product. This has helped sway my purchasing towards products of educational or modeling capacity.For instance I have a 3 year old niece that behaves like Bam Bam from the Flinstones. With that said, she likes toys she can "roughhouse" with. Surfing reviews I can get a feel of how other kids are using them and get some useful info that will help in my decision making.So far, item pricing, shipping and receiving has gone smoothly. If toy shopping has been stunting you, why not check them out? You can buy direct or via Amazon.

I made a purchase on 11/27. They started their 15% off sale for Cyber Monday on 12/2. I had not received my order yet so I thought I would call and see if they would price match their sale. I was just asking and approached it very casually since some places will do this. The person I spoke to was pretty rude about me asking and told me "that's not how things work, if so everyone would be calling for a discount". If he had been polite about it I would not have left a review at all because it's understandable if they don't have a price matching policy but his attitude left a bad taste in my mouth.

ordered Hey Clay Birds for my granddaughter and she was delighted. She couldn't start making different birds fast enough! out of all her Christmas gifts, that is the one that inspired her the most.