Fashion Cleaners

My Mother took her comforter there to be laundered. When she went to pick it up, they had dry cleaned it and charged her $59.00. When she let them know it was to have been washed and not dry cleaned and she should be charged the lower rate, she was told, " It doesn't matter if it's dry cleaned or washed in the machine, they are both $59.00." Next time we'll just wash it in the Elkhorn River.

Terrible service, terrible prices, terrible staff. Go anywhere else. You might be better off washing your clothes in the elkhorn river.

I dropped my suit (woman's) off on a Thursday, I think, and they asked if "next Tuesday" would be all right for pick up. I wasn't in a rush so I said yes, although it seemed like a slow turnaround. But that's not the worst of it--It was around $34.00, which is completely insane! Go here if you have plenty of money, because these prices are over twice the competitors. I appreciate that they are trying to be environmental. I don't have the data to check the processes/chemicals of both places, or the costs of their materials. But I can't afford Fashion Cleaners!!

This place rocks! I called late Saturday afternoon in need of pressing services and a button for a men's suit and was told to come by. I was late getting there and when I arrived I learned the steamer had been turned off, but they said they would still try to press my suit. After a brief wait, I was shown a well-pressed suit and told there would be no charge, since the steamer wasn't at full capacity. These girls are the best and the manager was really nice too.

Overall they do a good job. I have had a few issues in the past with things not being done on time or a shirt or two that had to be redone but they always take care of me.

I took my favorite pair of pants that I purchased several years ago in New York to them to be cleaned. They were in perfect condition. The pants were returned with a large hole in the fabric on the back of the leg. After a few weeks of conversation they offered me 30% of the price of the pants. This is not acceptable. I do not recommend this cleaner.

I took a couple of dresses and a coat there. I picked them up and paid for each piece. When I took my dress out a while later to wear, there was a tag on it saying "sorry, we can't get every spot out". They said nothing about it when they gave it to me and I paid full price for the "cleaning". I'm frustrated at the lack of communication--I expect better for the price I paid.

absolutely do not recommend. they lost my clothes, the person working at the front cursed at me and they refused to refund me for the lost items. go anywhere but here.

Dropped off a few dress shirts for laundering (not dry-cleaning). Dry cleaning is more expensive and unnecessary for my shirts. They confirmed they would launder them but when I went to pick them up, they charged for dry-cleaning for a few of the shirts. Regardless, both the laundering and the dry-cleaning were super over-priced.

I took a simple sleeveless shell to be dry cleaned and they charged me $18. When I spoke to them, they explained it was platinum service (even though I didn't ask for it) because of the label that they recognized. It probably came from Marshall's. All the guy could do was tell me what a great dry cleaners they were and the best in Omaha. Glad they're so proud but you need to keep customers and I will never go back. I didn't pay this in NYC!