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Dave L.
Aug 7, 2023
I brought my truck here when I needed new rotors and an oil change. My decision was based solely on Yelp reviews, and they did not steer me wrong. He is a great mechanic's shop.This is a family business. Tom owns it, and his son works with him as the other mechanic. They are very happy to talk through what you need. They are very patient and not in a hurry to rush you out the door when you need to convey your problem.Trustworthy, as they were open that I didn't need pads, yet. It was unmistakable that I needed rotors. They called and said how much brake pad was left (enough), and asked uf I wanted them changed while they replaced rotors. I showed up unannounced as they opened at 0730 and my truck was done by 2 PM. I'm very pleased with their work. I love the truck. It has lots of mods, and I don't like trying out new mechanics who might screw things up. But, being new to Omaha, I need a good mechanic. Tom and his son are my new mechanics. I recommend you try them out.The building isn't much to look at, but the family running it makes up for it. They don't have a waiting room, but Tom actually drove one of his other customers home so he wouldn't be uncomfortable while his car was fixed. Now, that is customer service.Tom is a veteran - US Army.
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R B.
Sep 27, 2023
Took my partner's car in to get brakes looked at -- Tom was super helpful, explained what was up with them, replaced them, and even did an oil change same day. Was at least $300 cheaper than what the dealership wanted.Wound up taking my truck in couple days later as it had been making a funny sound (dealer didn't say anything when changing oil, strange) and Tom told me my brakes were down to metal and needed a fix ASAP. Charged under $100 for labour and for cost of parts. No "inspection fee" that other places always try to tack on.Great people. Will be back for all repair needs as long as I'm in town.
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Iustina I.
Jul 13, 2022
Tom, the owner of Excellence in Auto Repair has been servicing and fixing my car over the past 25 years. I never go to any other mechanic unless he refers me to one (such as a dealership due to parts or work they don't handle). Always honest about what needs to be repaired right now and what can wait. Always doing great work at affordable prices. Most work is done in 24hrs and done right so I don't have to worry about things breaking down on me. I would highly recommend Tom and his shop to anyone.
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Kandi S.
Feb 9, 2022
Honest mechanic who doesn't try to sell you work you don't need. They helped me solve a concern about my suspension in a time crunch, fast and easy.
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John M.
Jan 2, 2019
Tom is a hero. We broke down on the way home from visiting the in-laws for the holidays and Tom not only got our car in the same day we called, but got us on the road before 5pm. He knows what he's doing.
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Eric W.
Aug 19, 2016
People dislike taking their cars in for repairs out of fear of being taken advantage. Then go see Tom and Renee.Interaction is always pleasant. And the mechanics are problem-solvers. I've never had a big surprise with the repairs or the bill. Expect to work with them in the time department. Drop off for a day or so is common and fast turnaround is not one of their strengths. But the trade off is a little patience for the peace of mind that you're not getting screwed and the repairs are done right.
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Steve S.
Mar 16, 2018
I can't say enough great things about Tom and his wife who run this place. A real mom and pop kind of shop. Honest, reasonable, and quick work. They've always gotten to me in a short time and I trust them to be up front about any work they do. It's a relief when you have a trusted mechanic. I HIGHLY recommend them, if I could add another star I would!
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Clayton H.
Sep 7, 2023
Dropped my truck off after the check engine light had come on and they were able to check it out and figured out I just needed a oil change and a repair to a line which was leaking. Guy who called me back, Tom I believe. He was super respectful and walked me through everything that they did. I am not particularly knowledgeable on engine things so it was extremely nice to have him break it down for me was so great.
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Gary D.
Mar 10, 2022
Been going to Tom for over 8 years. He's a straight shooter who never upsells you or oversells what he's equipped to do!
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Sam A.
Feb 22, 2020
I previously took my car somewhere else and they quoted me over $1000. I came here with the recommendation from a friend and Tom was great. They checked out all my concerns and saved me over $700. Honestly, these are just the type of people you want working on your car. I'll be back here for sure.
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