Enchanted Honeymoons

First time booking with a travel agent! Krete was so great. He helped us book our trip to Disney World. He even helped us split the costs between my family and my sister who was traveling with us. He was so sweet with my son every time we were there! The trip was perfect and everything was carefully planned. We will for sure be booking with them again!

Josh was absolutely incredible. Helped us find the perfect resort and plan the greatest vacation I've ever been on for our honeymoon. We came in not knowing exactly what we were looking for and he gave us 4 or 5 options and asked us which features we liked in each and then showed us resorts with those features. We will definitely be back in to plan future trips

My friend is getting married this summer in Mexico and we were told to use this agency to book the trip. Working with a travel agent in 2022 seems counterintuitive, and honestly, it is! Their prices are the same as the hotel's website, they offer no additional services or perks, and when I asked our assigned agent Kyle why we should book with him, his only reasoning was "Why not?". He then told me if I didn't book with him, I would have to pay extra to attend my friend's actual ceremony. Why? He wasn't sure. I called the hotel direct and was told that no, that would not be the case. After that, I passed dealing with Kyle to my friend (sorry friend!) to book for four of us as I somehow (dumbly) thought it would make it easier for the wedding party to keep track of everyone. When one person in our party had to cancel due to a family conflict, our agent Kyle said he could do nothing in terms of a refund, or even reach out and try and ask the hotel to issue a refund. To quote Kyle's email: "Please let me know how you would like me to argue for a refund on a non-refundable booking and I will do so." Really? Your agency allegedly works with this resort all of the time and a cancellation has never happened? You can't do anything and want us to give you a class in communication and basic customer service. At least lie and say you'll try and reach out and see what they can do. Total joke of a company, completely irrelevant, and Kyle apparently can't do anything beyond sending condescending emails to his "clients".

You're probably wondering why you would still use a travel booker in this technology driven day of age. Well, just like you reading this I heard about them through a referral who also performed a destination wedding. The process is far more seamless for a single focused such as this business which honestly we did compare against the online bookers...and we saved a boat load. With EH, the staff is friendly seeing your experience through end to end especially if you have a large party traveling insuring that proper documentation is captured, rooms, cars, airfare, and other. Also, keeping up with changes in airlines which happens. The benefit for going through this company is similar to shopping at a grocery store when a price drops on CERTAIN services, your price will adjust as well but will not go up. It made us rethink how we book travel in general after years of using Priceline, and Orbitz.

I used Enchanted Honeymoons twice this last year in 2016 and was extremely impressed. It was my first time working directly with a travel agency and had a great first experience. I worked specifically with Kyle for both trips and couldn't have been more pleased. He is professional and very responsive. I felt that he gave me his honest opinion to my questions for what I was looking to get out of my trips, which I really appreciated. He also communicated to the resort that my last trip was for a special birthday occasion for a friend and they did fun decor/birthday things for her. It was these small personal touches that truly took our trip from great to grand. And none of it would have been possible without Kyle's guided expertise and flawless execution. I highly recommend using Enchanted Honeymoons for any vacation and requesting Kyle as your agent.

The agents helped book the most amazing vacation for me and my friends. They were easy to get ahold of for any questions we had and made the vacation planning process a breeze. We loved the resort we were at and had a great time! We can't wait to go again and would recommend enchanted travel every time.

Enchanted worked with us to plan our trip to Ireland. It was an amazing trip and our agent was great to work with! Wouldn't change a thing and can't wait for Enchanted to schedule our next adventure!

Marissa at Enchanted Travel made traveling a breeze. She listened to what we were looking for, recommended places and stayed within our budget. All our transportation was taken care of and instructions were detailed and reviewed with us to make everything go smoothly. We cant wait to travel again! Highly recommend booking with Marissa.

Be careful these guys will break your dreams and kot really care. It says travel specialist , they didn't check on several little.details.that ended up ruining our trip , the most disheartening thing was they didnt.care . The United airline agent did everything thing she could to sabe.oir trip and nothing from the Omaha agent or manager. Be careful

Me and my (now) fiancé have booked two trips through Mandi Schlautman at Enchanted Honeymoons. She was without a doubt the best agent I've ever worked with. Me and Jake do not do a lot of research on our own so we relied heavily on Mandi's expertise. She sat down with us and talked about what we liked to do on vacations and tailored our options around that. Mandi has traveled to many of the places we planned to visit so her real life experiences helped paint a more vivid picture of what our trip would be like. I will definitely be booking more trips with her in the future.