Elk Ridge Village Senior Living

I worked and at Elk Ridge and I can say without a doubt they do an amazing job serving their residents. If you are looking for a retirement community this is the one.

The staff at Elk Ridge is -- mostly -- very nice, particularly their on-staff nurse; however, just remember, they're still a business and their business is to make a profit. (I always felt like the truly helpful staff members were doing their best to make up for the staff members who were consistently less than helpful, notably the maintenance staff, the surly receptionist, and the operations director.)If you're in an apartment that's been renovated, you may enjoy living here. However if you're in an apartment that has NOT been renovated, go somewhere else. The prices are the same for the renovated apartments -- prices that predictably increase every year -- and the incompetent staff won't permanently fix anything that's broken in the non-renovated apartments, for example, a perpetually leaky faucet; a stained ceramic sink; a perpetually broken disposal; a refrigerator that produced no ice; and cheap vertical blinds that also often broke. These were all very basic things that greatly would have improved my parents' quality of life, but Elk Ridge refused to replace these items which, in the grand scheme of things, are relatively inexpensive.In the winter, they also inexplicably do not put down salt on the sidewalks -- it's Nebraska in winter...Putting down salt should be a daily SOP. While walking, I slipped and fell straight down on my shins and kneecaps -- several witnesses, thankfully, and thankfully I only sustained severe bruising that lasted ~three weeks. Elk Ridge is lucky I didn't break anything; I would have sued, no question.One of the residents told me she moved in, in circa 2019, and has watched the quality and level service decrease steadily, which is unfortunate. I got the sense she was strongly considering moving.Overall, I would not recommend. Live there at your own peril.

I've only lived here a little over a year but have to say I love it & so glad I made the move. The staff are so nice & do everything possible to make sure all of their residents are well taken care of. Due to their constant concerns we've not had any Covid cases & we all feel very thankful for that. Elk Ridge Village in Elkhorn NE is great !!