Elite Movers

They damaged the entire inside of our Brand New home, drywall, baseboards, door trim and doors. The worst part is they didn't even let know know about it. There are over 30 places damaged. When I called to let them know they do not even care and tell you a manager will call you that never does

First off I want to say the two young men who moved me were very polite, however the move was very slow. They were younger and perhaps inexperienced, and the move was VERY SLOW. Upon reading further reviews I can see I am not the only one who experienced a slow move with them and having to pay for it.Several mistakes were made during booking that I should have seen the red flags. I was never asked details about my move such as the apartment size, what floor I was on, what furniture needed to be move, how many boxes, etc. - I was also never given a quote nor given the option to get a quote. I live alone in a 1 bedroom apartment and it took over 3 hrs for my items to be loaded, and I took a lot of items myself. My move took 4 hours, i have never had a move take this long. I had previously received a quote from Two Men and a truck but I decided to support local, thinking I would be along the $600 quote I was provided by other companies, but no quote was given. If so, I would have never agreed to pay $1300 to move my 1 bedroom. I did express my disappointment however I was told thanks for the feedback and never got another response. I too worked with someone name Kalah via text messages, which is funny as I see a response below stating there is no employee there by that name but I have text messages from her. Also, it was never told to me that I would have to pay the UHaul charges, or the $25 surcharge.Moving is stressful enough, I take responsibility for not asking more questions but the purpose of hiring movers is to help eliminate that stress. Every customer should be asked details about their move, be given a quote, and told about extra fees up front.