El Tucanazo Resturant

I've given this restaurant several opportunities and sadly the outcome is not good. The last straw was the last time we came, on a Sunday, the place was not packed (probably 5 families) and we sat there waiting for 15 minutes and no waitress came to ask our drinks (at least). There were two waitresses, younger and older ladies, both looked our way several times but neither came to say at least sorry for the wait. So sad about this because I love Mexican food but I can't go somewhere were clearly my service is wanted.

I've patronized this restaurant several times in the past, the service was never acceptable at best. The waitresses have no sense of urgency, they lack structure (the have an area where walk in customers can either pick up or order food to go and they don't have designated areas that they serve) and they don't seem to think that there's anything wrong with any of it. This morning when we arrived, we weren't even acknowledged by any of the waitresses, there was a family that had just placed their order that was adjacent to us, the waitress picked up their menus and motioned toward us. She the completely ignored us and walked towards the kitchen area. We then decided to leave since we hadn't been acknowledged, as we were leaving the two waitresses were speaking to each other while looking our way and made no effort to apologize or at least acknowledge our party. It's unfortunate that a restaurant with decent Mexican food cannot properly operationalize their restaurant.

So glad I found the name of this restaurant. I tried this place while vacationing (haha...) in Nebraska back in September. I tried a simple carne asada burrito plate with rice and beans. WORST mexican food I've ever had. OMG!!! Meat was dry, plain chopped lettuce, cold cheese, no salsa, no sour cream, no guocamole... nothing. Beans were runny and rice was yuck! I had no idea you could mess up a burrito so bad.Pros- Um... nothing. Wait! There's plenty of parking. Wonder why?Cons- Everything. $$$$Skip- Burrito- If they can mess up something this simple, I have very, very low expectations for any other dish here.Service- Nonexistent- Only one waitress who speaks english available to take orders and bus tables. She's obviously never been to Customer Service school. She messed up my to go order and I had to return to get my burrito. I spent about 2 minutes arguing with her about my order. Seriously, it's my lunch, I know what I ordered. Next time, try reading the order back to the customer if you're not sure if you heard the complete order. I finally got the correct order after her mom (the cook) came over and said it's fine. She was nice.STAY AWAY FROM THIS PLACE!!!

Ordered a box of the Tijuana tacos, it came with 10 tacos, rice, beans, chips, salsas, and all all the fixings for just $25! Super great deal for some great food! Definitely will be ordering again soon!

If you didn't know they have a box of tacos you can get 20 tacos, beans, chips, and rice for 25 dollars and they will deliver! With delivery and tax it's 30 which is amazing for that many tacos! And they are delicious

Amazing authentic Mexican food. Tortillas are handmade everyday. Amazing box options for delivery from tacos to flautas. Tacos are $1 every Wednesday. Family owned by great people. Very friendly.