Dirk's Auto Repair

We have been using Dirks Auto Repair for 20+ years for all our vehicles. They are fast, fair and very reliable. I would recommend them to everyone

I can't say enough positive things about this place. I don't live in Lincoln and I haven't lived in Lincoln for over 20 years. Every time I'm in town I have them lol at my cars. This trip I had another shop work on my classic truck. I was moving across country with a midway stop in Lincoln. The other shop had replaced my water pump. The day we were leaving Washington state the water pump shot antifreeze all over the engine bay and the road an hour before we loaded in on the trailer. We could have just pulled it through to Alabama, but we made a special stop to drop the truck at Dirk's. It turns out the last shop left the water pump loose. A new gasket and an hour of labor, the truck was back on the road. They also found a few bulbs to replace. I picked the truck up and drove it that day 135 miles with no issues.

I've struggled to find a mechanic that provides good quality service, is honest and communicates with me about what's going on with my car in more than 3 words.Following the recommendation of a friend, I went to Dirk's. I'm so glad I did. I took my car in because the heater wasn't working right and the car had been overheating. I knew that my coolant was dirty so I asked for a coolant flush (I didn't tell them the heater wasn't working because I thought I knew that all it needed was a flush).I drove the car only about a mile or some home and didn't use the heater. The next day, however, I noticed that it wasn't working. I was a little upset because I was afraid that I guessed wrong and the coolant, although dirty and needing to be flushed, wasn't the only problem. I called Dirk's and took it in the very next morning.Not only did Dirk call and keep me updated, he was also honest. He told me that there was an air bubble in the coolant system; which is a pretty common problem. However, he said that they should have found it and had it flushed out the first time I was in. He flushed out the air bubble, took the car for a test drive to make sure that everything was working and didn't charge me a dime.A lot of other places would have never admitted their mistake, would have fixed it but would have instead told me something like 'it was just your thermostat, which is cheap, but it did take us a few hours to diagnose and fix so you'll have to pay the labor'. Dirk is also the first mechanic that has told me why my check engine light is on. My car is an expensive import (and subsequently expensive to fix); the car's sensors that trigger the check engine light to come on are very sensitive. Dirk told me that it said I had an 'evap' problem which was likely a very small leak in the fuel line. He told me that it wasn't causing a problem and was probably not much to worry about; they could fix it but it could get pretty expensive pretty quickly if they had to start taking things apart just to follow the fuel line to look for a microscopic leak. Instead, he recommended that I get a new cap for my gas tank and try that first (apparently, after awhile, the gas cap doesn't seal as tightly and air is able to escape - the car senses this and the check engine light comes on). It worked! It was a simple $5 fix.Although my experiences with Dirk are limited, they're the best I've had and I couldn't be happier.

Outstanding service, quality repairs, and positive, hardworking, honest dealer! Recommend to everyone for small to major repairs. Have been clients of Dirk's Auto and Truck for almost 10 years. Dirk and his staff have literally saved our lives numerous times!

I've brought my older Chevy to Dirk's three times, once so badly damaged it had to be towed and I thought there was no hope, All three times it was fixed the same day, like new, and at a cost that made me gasp in delight. An honest, skilled craftsman. He should be in a museum! Thanks Dirk!