DC Centre

It was Christmas shopping for the WIN! Very well organized holiday vendors, friendly and so helpful ..so much to choose from......picture with Santa ...Christmas balloons...cotton candy...many discounts and sales ...it really felt like CHRISTMAS!! There was definitely something for everyone!

I'm glad I didn't look at the reviews ahead of booking.. I got nervous close to my wedding reception because of all the bad reviews but my reception was amazing and it was more beautiful than I could've imagined. Im so happy this is where I chose.

Love the DC Centre! Been coming here since I was just a Hoosier! They have the best fried pickles!

Terrible place ran by terrible people. Not only do you have to go through the traumatic experience of losing your fiance but they still make you pay for they wedding you'll never get to have.

I'm a fan of the great food, friendly people, and classic design. Free parking is a plus!

We got married in August and there were good and bad things about the DC Centre.The good:They set up all of our decorations, allowed us to do the ceremony in the same spot, put the chairs up, tore everything down and set up for dinner. Gave us the freedom to do what we wanted with the ceremony and decorations. It is a nice/beautiful venue when everything is set up. The bad:The bartender did not show up. They had a backup but she was extremely slow - there was only 1 bartender and it took 20-30 minutes for our guests to get a drink. It was frustrating all night for guests to get their drinks as a long line built up the entire time. Sharon - Sharon overpromises everything. Also very pushy and "sales"-y talking bad about all other venues in omaha. I can't tell you how many times she stated "well no other venue in omaha does this". Its all crap. Other venues do. Speaking of the overpromising: The cleanup. Sharon told us that at 10:30-10:45 the room captain will come and ask to pick up decorations, they will take presents out to the car, etc etc. They didnt. At 10:45 I had to ask the room captain when they would pick up and she gave attitude saying "I guess we could help", and was extremely unprofessional. We had to have all of our guests start taking things to the car, taking presents to the car, if we didn't we would have been there until 4 in the morning waiting for them to do it. This was the biggest failure and my biggest complaint of everything, because this is WHY we chose this place to begin with....we didn't want our guests to have to stay after and cleanup. The DC centre was extremely persistent on noone bringing in shooters to the venue. Which completely makes sense and is reasonable. We understand you don't want to use your liquor license and we understood. Not 1 guest brought in any shooters or alcohol (we had an open bar). I can tell you though, 1 of their staff members who was underage (high school at Millard North), we saw pouring alcohol into her redbull multiple times. They were so worried about our guests, but had no idea their employees were the ones they should be worried about.We paid for Champagne for the toasts. They did not deliver on this either. Mother of the bride had to go ask the room captain for the Champagne and she said "well they need to go to the bar to get it". No, again, this is not what was promised. They finally brought it out after getting upset with the room captain telling her we paid for it.We had a few guests who needed gluten free meals (we had a pasta bar). We told them ahead of time "oh ya no problem we will do that" - Sharon. Again, didn't deliver. We had to ask where the gluten free meals were. the room captain again got upset, like we were inconveniencing her, acted like she had no idea there was even supposed to be gluten free meals, and she went in the back and brought out cold noodles. Probably not even gluten free. Overall - customer service was HORRIBLE. Everything was great until the night of. The mother of the Bride went to voice her concerns to Jackie and Jackie literally walked away from her. Everyone there was so unprofessional. And we aren't looking for anything, no money back, we don't care. At the end of the night the bride and the groom got married, had a great time and it will be a memory forever. Just be aware of all of the overpromising and horrible customer service the night of. I just want others looking at this venue to know. And Sharon, Jackie or anyone else from the DC centre. You know who we are, and you have our number, please call us if you want to chat about these. 100% honest review.

Our daughter had her wedding reception at the end of October 2022. We were very pleased on how everything went! The reception went very smooth. The bride and groom arrived a half an hour late to the reception which caused a delay in the dinner time. The DC staff did a great job in delaying the food and were ready when the bridal party arrived. They had no issues with this and was very accommodating. The DC Centre staff set all the tables and did all the little things in preparation of the reception/dinner. It was such a relief not to have to set up or take down. They were reasonably priced for all the services they offer. Very friendly and happy to assist us. They had most all of our questions answered on the forms and contract. They were visibly available the night of the reception/dinner for any questions and issues that came up. Our menu choice was the Traditional American Buffet, the food tasted great and there was plenty for all guests. We highly recommend attending the "taste test night", to be able to taste all the different meal choices, which happens a few times a year. Tasting the food before will assure you that you are getting the food that you enjoy. We had a full bar Gold Level and there were no complaints on the strength of the cocktails nor was the wait ever long. Again, the staff jumped in and would not let large lines form. We were thrilled with the DC Centre and staff and we give the DC Centre 5 stars!

We just had our reception here and I couldn't have been more pleased with the entire evening. Sharon was great from beginning to end Andrea was our room captain. She was absolutely amazing. Did everything to make that evening run smoothly I would definitely recommend anybody having their reception here everybody in my wedding party raved over how great the food was all in all it was worth every penny we spent.

Save yourself the headaches and aggravation and stay clear of this place. My daughter's wedding was New Year's Eve, 2021. You would think that a place that hires out for weddings would be kind, supportive and helpful and experienced in customer service.NOOO!!!! A few hours before the wedding, Sharon yelled at the bride and groom and put the bride in tears. She threatened guests to be kicked out and threatened to kick us all out and cancel the wedding hours before we started. At rehearsal, Nicole, who was setting up tables would hear certain trigger words (like "candle" and "bubbles") and yelled across the room to scold us and remind of the rules.The larger bridal suite was promised by Sharon, but we were told by Nicole at rehearsal, that the smaller suite was all that was approved and only the bride and ONE attendant could be in that room. She kept telling me (Mother of the bride) to "check your contract, sweetie." As it turned out we were right and had the larger suite only to be kicked out of it an hour before the wedding. They had to move to the smaller suite. Mind you we were the only ones in the entire building. It made no sense to switch rooms. The bride and bridesmaids had to move all their things to the smaller room and now their staff had two rooms to clean unnecessarily.My husband and brother-in-law brought the bridal gown to the venue only to be treated rudely at the door and told to leave and come back at 1:00pm. It was ten minutes till.Prior to the event, we worked on a schedule with Sharon and we were to have guests start arriving at 6:00. They had placed a huge lock (and I mean huge, like those used in jails) on their doors and wouldn't let us in until 6:15. This was so embarrassing. Sharon also accused our guests and bridal party of "kicking off their shoes" and laying all over the place. Again, not so. These guests were dressed for a formal wedding, no one was doing as she accused.We felt like we were under a microscope, constantly being harshly reminded of their rules.Our photographer, who had done over 300 weddings, said she had NEVER experienced anything like it. She was truly mortified at what she witnessed. A groomsman, who is a DJ and has done several hundred weddings said he has never seen such unprofessional behavior from a venue.Many of our guests witnessed what occurred and they said they would never, ever utilize the dc centre for any event and would be sharing what happened with their friends and family.One would think that the owner (Pamela Christensen), who lives out of state and solely relies on Sharon, would want to hear feedback to better their services, but again...NOOOO!!!!! We tried to reach out to provide feedback but she ended up accusing us of bringing in liquor, which we did not. We had a full open bar; why would we. She basically said she would've kicked us out herself. Sharon had already provided very subjective documentation to her about us and she couldn't care less about what we had to say. Now we know where Sharon gets her "customer service skills" from. Although she was not present at our event, she seemed to know that our experience was not negative and said so. Please think carefully about your decision to hire this place for your special event. You will be promised the world before you sign the contract but will be immensely disappointed, frustrated and angered by the way this place treats you on the day of your event. If we did something wrong, we would expect to be treated like adults and with respect but lying, threatening, yelling and rudeness is not necessary and results in hard feelings and reviews like this. It's all in the presentation.STAY CLEAR.....YOU'VE BEEN WARNED.Feel free to message me if you have questions about our negative experience.

Our daughter had her wedding reception at the end of October 2022. We were very pleased on how everything went! The reception went very smooth. The bride and groom arrived a half an hour late to the reception which caused a delay in the dinner time. The DC staff did a great job in delaying the food and were ready when the bridal party arrived. They had no issues with this and was very accommodating. The DC Centre staff set all the tables and did all the little things in preparation of the reception/dinner. It was such a relief not to have to set up or take down. They were reasonably priced for all the services they offer. Very friendly and happy to assist us. They had most all of our questions answered on the forms and contract. They were visibly available the night of the reception/dinner for any questions and issues that came up. Our menu choice was the Traditional American Buffet, the food tasted great and there was plenty for all guests. We highly recommend attending the "taste test night", to be able to taste all the different meal choices, which happens a few times a year. Tasting the food before will assure you that you are getting the food that you enjoy. We had a full bar Gold Level and there were no complaints on the strength of the cocktails nor was the wait ever long. Again, the staff jumped in and would not let large lines form. We were thrilled with the DC Centre and staff and we give the DC Centre 5 stars!