Countertops By Design

My friend was disappointed in this company's service. Considering the amount of coin she is shelling out, she at least expected a pleasant telephone experience. But one front desk person was very rude to her.The bigger issue, however, was the lack of timely completion of the project. The countertop was outside. An outdoor kitchen gets max use in the summer. But the project was not finished by August 1. The workmen did not vacuum up the granite dust. Apparently, that's the fine print on the contract. That's kind of like hiring a surgeon and she leaves the operation without closing up the surgical opening. Not my job! Given the number of Omaha companies that do this work, find another contractor.

These people do not stand by their work. Kaitlyn is rude and absolutely not good at customer service. It's easy to not fix issues when they require full payment before the job starts. There is absolutely no incentive to correct their problems. The installers installed the sink wrong and it cracked because it was leaning forward. After only 7 weeks! I would recommend hiring someone else for your countertop needs. The only reason we went with them is because they weren't 2 months out. Which makes sense because they do shoddy work. Wait for the real pros. You'll be much happier

They redid our kitchen counters and did an excellent job. The owner's wife is such an amazing person to work with. She is so knowledgeable, friendly, and was willing to answer all of our questions (and we had a lot!).

We love these guys so much! They did our kitchen this summer and just used them again for our bathrooms. Everyone is so knowledgeable and professional! They have the best price in town and love supporting a family business!! Thank you so much for our beautiful Cambria countertops!