Continental Pool & Spa

Brian and CJ were great to work with. We are so happy we chose Continental Pool and Spa. We absolutely love our Hot Spring hot tub!

I had been in the market for tub ever since my wife and I purchased our first house. We shopped two other high end hot tubs before deciding to go with Hot Springs and Continental Pool and Spa. Jason was easy to work with and not pushy. He offered great advice and explained the benefits of owning a Hot Springs. It helped that he himself owns a Hot Springs. Portion of my review that was left on Hot Springs website: My first concern was heat loss and the increase to our electric bill. We live in Nebraska and keep the hot tub between 101-104. I haven't noticed the increase in our electric bill which was exactly what I wanted. I'm sure it has increased some if I analyzed my bills. The second thing was reliability. Now we've only had the hot tub for 1 year, but so far no issues. We also purchased the ACE Salt System which I highly recommend. I feel that it is much easier on the skin than other systems. The maintenance is relatively easy and low cost. I feel like we made a solid purchase on a product that will last for many years.Thanks Continental Pool and Spa!

This place is not exactly the most convenient for me because I live in Council Bluffs, but it has been worth it and I will continue going here as a result. I've gone twice now and both times they have been extremely helpful with my hot tub needs. They helped me get my hot tub back on track after switching to well water, and their solution didn't involve dumping a bunch of chemicals in either. I previously went to a couple of other places trying to address the issue and neither of those places were really willing to help. Continental Pool & Spa did not treat me any different because I didn't buy my hot tub from them. They treated me like a regular customer, helped me find answers and they steered me in the right direction.

This review will be quick and easy, much like my experience at Continental. I stopped in earlier this spring as we had opened up our pool and I needed salt, bags and bags of it! The store is well laid out with whatever you may need for your pool or jacuzzi/spa. From actual jacuzzis, to chlorine and other chemicals to pool floaties, you will find it here. I opted to grab some algicide just in case and multiple bags of salt. They had me checked out in no time and then had me pull around back where they helped me load up the bags. They would have loaded it all for me, but I'm able and can use the exercise ;) I will be be back as soon as I need something else for the pool.

We had a pool installed in our backyard this spring. Kevin and his crew did an amazing job. Prices were competitive, work was done almost on schedule (lots of spring storms) and the end result is amazing and we are loving it so far this year. He made sure we understood everything about the process and how to care for the pool once it was done. They did a great job, and we wouldn't hesitate to recommend them to friends and family.

Brian was awesome! Very knowledgable and answered all my questions. He found me an excellent hot tub for a good deal, and even threw in some free stuff with it. He was very easy to work with and the treatment throughout the entire process was friendly and professional. They also helped find me a trustworthy electrician to set up the electrical box and get my house hot tub ready. I couldn't be more satisfied with this company. Wonderful, honest and straight forward people!

We have worked with the folks from Continental Pool and Spa for several years a they installed our first pool. After recently moving to a house with an existing pool we relied on Mike and his team of professionals to bring this pool up to their standards. Taylor and team just finished replacing the liner and it looks like a new pool. They are all so easy to work with and committed to doing a great job. We love you guys!

The product selection is good, but there only seems to be one employee in there that seems to know anything about swimming pools. It would be nice if some of the other employees got a little more training so they could better assist customers.

Terrible customer service, if they even provide any. Spent $8k on a hot tub several years ago. Went back 4 years later trying to get a bid on a $50k pool. Spent 3 weeks trying to get someone to talk to without any luck. When I told the person on the floor, that it didn't seen like they wanted to sell a pool, he responded "I guess not" and walked off. Lately, they have taken to not answering the phone. Drove 20 minutes today to pick up a part. I was told it was a standard part and that I would have to go to a hardware store to get one. Would have been nice if I could have heard that over the phone.

Good products but service ranges from unreliable to unresponsive. If your purchasing supplies no problem but if your purchasing something large or having a pool installed where service after the sale is needed you will not be happy.