CHI Health St Elizabeth

Walked into the emergency room on a slow Wednesday afternoon. The receptionist told us to sit at one of the nurses desk and that she would be there shortly. We sat down and waited, the nurse walked by surprised to see us. She had a huge wad of gum in her mouth and was chewing with her mouth open. She didn't act professional at all. Once we were done there, she led us to our own room. It was the first room to be occupied. The rest of the staff was nice, just wish they would come faster, especially if we were the only ones there.

Almost slipped a handful of times in the parking lot by the dock. Snow removal was barely done. Especially in an area where people go to rehab after experiencing a stroke or heart attack. And the door by the dock does not have a handicap door. I am not handicap but trying to hold a door open and push a cart though is very difficult. The door will not stay open and will immediately shut on you. I've been hit a handful of times with it. But I guess the sign that says to shut the door for energy cost is more important than my hurt shoulder from being hit.

Worst ER experience ever. Went in for an injury, and they wouldn't even provide imaging services to assess the injury. They offered drugs for pain management and that was it. I didn't go in for drugs, I went in to get the injury assessed and for care. Didn't even see a doctor only a PA. Nurse didn't correct wrong history and medications. Waited 4 hours to be seen while in pain. Said primary care doctor needed to order and schedule imaging and that the ER doesn't do that. I didn't feel that anyone cared at all; they acted like they were put out. I wouldn't go here again if I were bleeding profusely.

CHI Health is expensive, knowledge and care is not good. The billing department is in the Philippines and have very little knowledge if insurance and account information.

CHI is the worst to navigate through. Trying to obtain my husband's and son's medical records. After many phone calls, I finally got up to VP of surgical operations for my son. The gal I talked with said, "Yea, tough to lose a kid!" And hung up not solving my problem. Really, this was my SON, not a kid!" Now I have to resend everything for my husband's plus his death certificate. My Printer is down so now I have to go pay for a copy just to prove he is dead and I am his wife. I am done with CHI!

I absolutely will not trust the ER @ St. ELIZABETH HOSPITAL I have never had people treat me that way. Went in because of a fall. It actually sickened me to hear people, nurses stand out there and cackle. And talk about people and then treat patients as if they're an inconvenience. I couldn't and still can't stand or walk. I was let go. No wheel chair. Nothing!! My family tried helping me out. The hip popped, and I fell outside of the hospital. There was no reason for anyone to act like that. You wonder why patients get so upset. It needs to change.

I went in the Emergency Room on a Tuesday night and the staff were very friendly and efficient. The receptionist was very nice and the nurses were efficient. They kept me updated the 3 hours I was there being treated. Thank you!

On several occasions they neglected to bill the insurance, billed items not used by patient, or billed so late and inaccurately that I had trouble getting insurance to pay. I think they need to add structure to their current processes, a patient care plan, patient advocate program and a goal of current meeting patient needs. it seems like they create crises to increase revenues without understanding what unnecessary, frivolous medical expenses due to patient budgets, quality of life and faith in the medical community. They need to promote nutrition, exercise and lifestyle changes that promote a healthy lifestyles in stead of needless tests, irrelevant office visits and diagnosing medical prescriptions that make the conditions worse. FIRST DO NO HARM!

i went in with a head injury. i sat in the waiting room for an hour and a half before i was seen. After i was put in a room i sat for another hour and a half without seeing any doctors at all. 3 1/2 hours into being here a doctor finally comes in, gets a phone call and then leaves. Ive been here for 4 hours now and still nothing. I do not recommend this place for anyone

Terrible! Take Your Health ElsewhereAfter the death of our brother two years ago in St Elizabeth Hospital in Lincoln, NE cannot recommend anyone go there. Take matters of your health somewhere else. We realize that any surgery can go sideways, but it is also the lack of care and attention to his elderly parents (both around 80 years old) who were waiting there for 9 hours without an update or notice. That is unconscionable. They were never informed or even talked to during the extended surgery time, which lasted nine hours rather than the expected three or four.Here is the story: Charlie had been scheduled for a heart valve replacement. For more than a year before the surgery he was going to the hospitals' "Heart Center" for consultations with heart specialists. As he told us that each time he visited, he saw a different doctor because the previous ones had left the hospital. He was then just a "file" that was passed from one to another. There was no continuous relationship with any one doctor. No one to truly care for him, it seemed.During one Thursday in August, 2019 he went as usual to work. On Friday he checked into the hospital. On Sunday he was dead. It is a simple truth: had he not gone to that hospital, he would have been alive. Nobody knows what went wrong. Did they not diagnose him well? Did they miss something before the scheduling? The surgeon had never seen him before that day. He only knew the file that was passed around the office for the past year and a half.The three hour surgery turned into nine. Charlie's older parents were there waiting for his surgery to end. They suspected something went wrong when the three hours lapsed, and then some. There was no one there to talk to them, no one to take care of them. Nobody came out to inform them about anything. The waiting room was empty and they were simply ignored. Not quite nice for a Catholic hospital, is it?Eventually the poor parents found out after all those 9 hours that the valve replacement turned into a triple bypass and who knows what, and the doctor did not know what went wrong, really. Charlie never regained consciousness. They kept him sedated and on life support, which is never a good sign. Two nights later they got a call in the middle of the night from the hospital to make a decision to unplug the machines when his vitals began to drop: can you imagine this? No one ever knew what went wrong: they did not have anyone to advise them to do an autopsy. During the estate procedures, the hospital of course was first to get paid tons of money for this butchery.Poor Charlie trusted these doctors and this system. He did not have confidence, money and strength to go for more consultations. Learn from that everyone: get second and third opinions, do not go to hospitals where the doctors are leaving constantly and where the staff and administration have no empathy. Do not trust just anybody just because they are called "MD's". Going to St. Elizabeth is like going to the casino. The house always wins.