CHI Health Clinic

I used to love this Urgent Care, which says a lot based on how often and for what reasons I found myself there. But, since rebranding as CHI, it's decreased in a couple areas.First, you must beware when you are being given items to take home for care, such as braces and splints. They now partner with See the Trainer in Bellevue. You sign the authorization with no clue as to the price, and the nurses do not know either. Then, 6 weeks later, you receive a bill for an outrageous amount. In my case, it was a $79 bill for a brace that cost $26.57 on Amazon.On top of that, I was seen (same visit, mind you) for a ankle injury. I was told that when the nurse practitioner looked at the x-rays, it was severely sprained and that I should feel better in "a couple weeks." A few days later, I found it odd that I had not received a follow-up call (as usual, when the specialist reviews the x-rays). I called and requested that it be looked at. Turns out, I had fractured my ankle and the bone was chipped on the side, with a recovery time of 6-8 weeks. Had I never called back, I may never have known this. If you are paying the price for an urgent care, the service needs to be better. And over the last year or two, it has declined.Sure the building is new and looks awesome, but when I am in an urgent care, I am more concerned with the quality of treatment than the awesomeness of the waiting area. I will be going to UNMC from now on.

I believe this is a newer location, but I've been to this location a few times for my wife and it is very nice.Everything is clean and the staff was super friendly. Peggy Jones is the best!My wife and I will continue to come here!

Staff is extremely friendly and helpful, facility is very clean and well kept very comfortable :)