Cheng's Garden

How have I not logged a review for Cheng's?For take-out lunches I often waffle between Cheng's Garden and Phoenix Asia.I tend to order their chicken lo mein, beef with broccoli, and beef and mushroom most often but sometimes go outside my bubble and I have yet to order something that has left me overly disappointed.Is it Shanghai, Iron Wok, or Fawn's...? No. Think of it as fast casual. More in the style of Tsing Tsao or the previously mentioned Phoenix Asia.Their fried rice and hot and sour soup are merely good. Nothing to write home about. Most of the time the entrees seem to lack that "really" fresh taste and they scale their spice in what I would call Iowa "hot"... If you want something spicy make sure you order it extra spicy with an emphasis on the "extra."The rangoons are the crown style v. the fold overs and tend to be a little dry. The to-go containers are all one compartment so if you don't like your fried rice and entree to touch when it's out of your control... Nope.I'm a picture taker. For some reason I've had lunch from here probably 11 times in the last year and have yet to upload a picture...Now most of the time I'm eating at my desk and that might have something to do with it. Or I just didn't figure it was review or picture worthy for some reason... Not likely. My guess is as often as I eat food from here I thought... Surely I've reviewed Cheng's and uploaded pictures. I guess not.You can read the negative into the above, but it's not intended that way. It's just a solid, no real frills, dining experience.Their gallery certainly should have more pictures than it does as long as Cheng's has been in business.We as reviewers need to do better...

Had the Sesame chicken with fried rice, and the crabmeat rangoons. The chicken was typical Chinese take out with was decent enough. The fried rice was very lack luster. Hardly any flavor at all. The "crabmeat rangoon"...well let's just say they would have been rather tasty had they had any crabmeat in them! As far as service goes, the delivery was on time, and the food was still hot! As far ordering...the lady that answered the phone and took the order was extremely rude, actually raised her voice as I was trying to give her my card number for payment. Almost cancelled the order at this point. Was acting very agitated, and impatient. For this...I will not be back, and I would not recommend this business to others!

Hands down the rudest lady I've ever seen works here. So mean. Every time I go in I say hello! She has never looked at me once. I hope she starts having better days. Because this misery will soon kill her. Never even had the food. But damn. She is mean.

Put in an order at 3:45 to be delivered at 6. Started calling at 6:30 and was told we would get a call back right away with where our order was. At 7 I went there and they never started our order since no delivery driver showed up. I told them we called twice but nothing was said about that.Will never come here again. I understand they were busy but they could have called or emailed saying we would need to pick it up.

Normally we are not on this side of town but since we were we swung in. It was about 5:30 and it's not busy. The counter staff was attentive to help us pick out our meals.Someone came in right behind us and picked up a to go order. We took our time figuring out what to have. The portion sizes are big so I was trying to order less, but hubby had his "must haves" and so did I. So crab ragoons, egg drop soup were the first things ordered. The ragoons were decent and hot, the sweet and sour sauce was think, almost as thick as jelly. The egg drop soup was ok. It was too hot to eat right away and the rest of the food came out before the soup even cooled enough to eat. We also got a meal plate to share and upgraded the rice to a fried rice. The food came out super fast and hot. You can get the fried rice with a choice of meat even with your meal. The meal we got had all different kinds of meat. There was even shrimp, but there was only 3 shrimp in the entire plate. We couldn't finish all the food, I guess that was really good for the price. It was just a mediocre experience all over. The atmosphere was wild behind the counter as the cooks were talking, but the people working the registers when back to watching their phones as soon as your order was in.Overall I was pleased with the experience but didn't really have anything that stood out and made me want to go "wow".

We need a Chinese food fix and we found this place. It was easy to find a table when we arrived at 530 on a Tuesday. Crab ragoons are a must for me and they delivered them hot and fast. Our meal was good and I really liked that you can order fried rice with extra flavors mixed in. I got the pork fried rice instead of the white rice. It all came very fast. There wasnt anything special that really stood out for me but I was pleased with our experience.

called number to schedule delivery, old woman on phone was rude, explosive, impatient, and hung up the phone. Judging the other reviews- they haven't gotten better from last customer experiences. They put a flyer in my apartment's door bc they're probably struggling. And clearly they don't care to change services. no one should ever hang up on a customer for misunderstanding a question. Extremely unprofessional conduct.

Probably don't eat here... I feel like the picture is pretty self explanatory. But hey maybe roaches in your food is your thing.

If I could give zero stars, I would. Placed an order via DoorDash for delivery with instructions to call me when the driver arrived. I leave these directions because I live in a condo above a hotel. There are separate entrances, meaning delivery drivers don't go to the hotel for condo deliveries.I called 90 minutes after the food was suppose to be delivered. The manager was very rude and told me it was already delivered to the hotel front desk....I checked with the staff at the hotel, it was not left. She told me it is common for delivery drivers to leave the food outside the door on the street.Judging by the other reviewers on Yelp/google, failure to deliver is a common occurrence at this restaurant. Don't waste your money here and certainly don't order delivery.

I don'tk now why so many reviews mention Door Dash or other food delivery services, that's not the restaurant's fault. Also complaining about the lack of friendliness...Idk about any of you but I don't go to a restaurant to find a new best friend. Friendly is ok but the overly friendly customer service is an American thing....everyone isn't American!! What really matters is the food. It is good. Well worth ordering. I go to a restaurant or order delivery for good food. If that's what you are looking for, you will succeed. If you're looking for a new best friend...Idk what to tell you!