Carpet Pro of Omaha

Have used this carpet cleaner several times to clean my Pub. The carpet gets extremely stained from food, grease and alcohol spills. I am always amazed at how much of the dirt is removed! Not all stain come out, but the majority do. He is always prompt, friendly, and reasonably prices.

This carpet cleaning company was hired by my renter to clean their carpet at the end of their tenancy. There was a large stain that the cleaning didn't get out. The proprietor was asked to return to remove the stain. He performed a light clean of the stain area - the carpet was damp, so you couldn't tell if the stain was completely out. There was no charge for this first return visit to back up his work. The stain was still there, so the proprietor was asked to return again. This time the carpet area was cleaned very well, and the stain was removed. HOWEVER, the proprietor charged for the follow-up cleaning, EVEN AFTER I COMPLAINED. This is another case of a company that doesn't stand behind it's work.