Capital Overhead Door

They responded very quickly to our problem and have a great product and a top notch serviceman. We were highly impressed.

Can I give zero stars? I called them to get an estimate. The lady who took my call said it would be a week or more to get the estimate and that I would get a call in advance so I could be home. The guy showed up the next day. I wasn't home but my doorbell caught him. He didn't leave me any estimate or other information. About a week later I called back and talked to a guy in their office. He said it was unusual for them to stop by without an advance call. I described the guy complete with the red shirt/sweatshirt with capital on back. He said that was the guy, took my information again and said I would hear back from them. Never did hear back so I had to find another company.

Have been trying to get an issue solved for over two months. They installed new garage doors after hail storm in June. Opener began acting up within two weeks of installment. Door will not completely close, off and on without rhyme or reason. This company has been out at least 4 times to fix. Every time they have it fixed it lasts about 2 weeks or less, then begins doing the same thing. Called last Friday again, lady on phone so apologetic, would try to get someone out that day. No return phone call nothing. Called this afternoon, new person on phone who had no idea we had a problem again. Obviously person on Friday was more interested in getting us off the phone than actually arranging any help. Now they are coming on Friday to look at it again. If it doesn't work this time, then a formal complaint will be filed with BBB.

Great job, great people. Our installer was name Tim. Took his time, made sure everything was installed correctly. Even took time to readjust our garage door opener, which he didn't install, but made sure was working properly. Gave us some good maintenance tips. Very clean work space. I was worried about taking down the old door. But He was able to take it down and load it on his truck, no problems, no mess. no loose screws lying around. No trash left around either. Overall very satisfied with the work. Would absolutely recommend to anyone that ask...

Similar to other reviews. This company billed for services they never did. Never called or told me they were coming out so I had to call another company. Received a bill in the mail about a month later. Never called that they were coming out, nor do they have any proof that they did any work on my garage door.