My husband and I were on the hunt for a used Honda Pilot. When leaving the grocery store, we noticed they had a nice looking pilot on the lot, so we stopped to look at it. We called to ask for the price, mileage and if it was available. We were told it was $14,995. We went home to feed the kids and then returned to test drive. Side story here, two weeks prior we had bought a nightmare Honda pilot from a dealership in Minnesota. Upon returning home, we noticed loud sounds when turning. We quickly had it looked at by a local mechanic and to our horror were asked to return to the shop. He couldn't fix the rear differential because the pilot was so rusted that he believed the whole bottom of the pilot would fall off. We paid $15,777 for this 2015 pilot. Fortunately West End Lincoln took the Honda pilot back, and cancelled the contract. Fast forward to almost 2 weeks ago when we started the process of buying the Honda pilot from O'Daniel. Evan, our sales person, told us the pilot was 15,995. We said that was not the price told to us over the phone. They said they'd honor the price given to us. So he ran our credit 7 times that evening. The auto sales program used by dealerships was down, so it was taking a long time. We left, being told we would get the pilot, it was just going to take longer. My husband called the next day to check on the progress of the purchase. No update was available. Another day went by and he called again. That's when he spoke to the sales manager and was told to be patient. So a few days go by, then a week. Not a word. Then to our shock, it shows up on my cars.com app listed at $17,995.Now I'm a little angry and our credit was pulled roughly 12 times only to be treated like trash by a dealership that had no interest in selling a car to our family. We both have average credit. A major reason all the banks were saying no, is because we had a new, active car loan showing up on our credit report. We clearly should've waited longer to give time for the new car loan to fall off. I've been driving my husband to and from work for over a year now. Not because we can't afford a second vehicle, we had one, that was totaled in a mishap. My husband works 6 days a week, it's hard to find the time to go to a dealer when they're closed on his only day off. We aren't trashy poor people. We're just trying to get by in a crappy economy where used cars are priced too high, interest rates are insane, and average credit isn't good enough. 3 years ago, I bought a nice Nissan Armada from Willie's Nissan in Des Moines. Same credit score, 3 times the price. We were treated with kindness and respect. In the future, we will buy from Willie's.West end Lincoln sold us a rust bucket that was unsafe to drive. Then O'Daneil treated us like poor people that weren't worth their time, or good for the money.If you're trying to buy the white Honda pilot listed for $17,995 with about 115k miles on it, just know that they offered it to us, for $14,995. And if you don't have perfect credit, they will treat you like a basement dweller. I will never purchase from O'daneil. Below is the worksheet given to us and agreed upon by O'Daniel and Evan.V I N # 5FNYF4H5XEB025005Note, I have tried to post my review on Google, and it will not post.
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"Great folks here with Regi leading the hunt. Nice place we hadn't been prior. Lots of selections and best of help. Would sure return when we have next curiosities."
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