BounceU Omaha

In the last month I've been to two birthday parties here, and it hasn't changed much since we hosted a party here 8 years ago. It's amazing the bounce houses can hold up after kids climb on them day in and day out! They are in great shape. The first room is 30 minutes and had everything from an inflatable basketball court, to obstacle courses, and slides. This room can be turned into a dance and bubble party. The second room feels bigger and different inflatables with more to obstacle courses and huge slides. They have this party down to a science. 30 minutes per room and then 1 hour in the pizza and cake room. All the kids leave with goodies and everyone has a good time!There are also open bounce times so you don't have to come for a party. You can check it out all on line and sign waivers there too.

This place is pretty awesome and the staff is great. The kids loved everything about this place. The only reason I'm giving it a 4 instead of a 5 is because although the kids loved it, the hosts were stressed by the tight schedule and they felt rushed. My daughter was anxious and were in a hurry to make sure we were able to set up everything within the small time-frame we were allotted before the guests arrived to the party room. The pizza has to be ordered ahead of time as it is delivered from an outside source. Overall it was a great experience.

I think this is a pretty good place for a birthday party. The times I have been there the staff was very organized and they more the children from one room to the next and keep to the schedule. They are also friendly with kids.They have a good number of inflatables, which is nice. The kids aren't all trying to get on a the same one. You can do add ons like glow in the dark and bubbles. They also have party favors, which I don't recommend. They are poor quality. The candy gusher is worth it, if you think they need more excitement and sugar.

For my daughter's birthday party I expected to just let the kids loose in a room full of inflatables, eat some cake, and leave. But Bounce U has a very organized flow and energetic employees. The kids had half an hour in one room and half an hour in the next. By the time we got to the third room for pizza and cake they were exhausted and delirious. Our two Bounce U hosts took care of everything from organizing the kids to serving the food. They even kept a list of the gifts for Thank You cards. I barely had to lift a finger. This is a great place for birthday parties. It's a well-oiled machine and I'm amazed at the employees' ability to not get frazzled after hours of herding hyper screaming children. Also, it's clean. That's important, too.

We had a party there and before even booking the party I had called and asked if we could pay for additional time to either jump or in the party room. I was told we could add 30 minutes for an additional $25 dollars. I made the reservation and called back only to be told by someone else that I woild have to wait till it got closer to the party. I called a week before the party(as suggested) only to be told that they only allowed people to add on time of they were the last party of the day or there was no party after them(had they of told me this I would have booked the last party). I tried explaining that I was told something different and asked if there was more then 1 party room. They confirmed there were 2 and I had the largest room. They said they could not do anything. Day of the party came. I got there 10 minutes early to fill out waivers and welcome friends and family as they arrived. I again asked about adding the time and was told that it was based on the manager. That some managers allowed you to add on time and some did not. I tried again explaining that I was told different and they again told me they could do nothing for me. Our guests started arriving and the hostesses would take the presents and put them into a cart. It came my attention that the cart they were putting presents into was from the last party(another child). We took thr presents that had been put into the cart(hopefully we didn't miss any) and they got us new carts. We paid extra to so the glow room and while the staff was going taking pictures like I'd paid for they were also going through the bounce houses. I was going through one with mu daughter and came accross a pen. I brought it to one of the workers and sge confirmed that it was her pen and didn't even realize she had lost it. We went into the 2nd bounce room and again the staff were playing in the bounce houses. This time around my husband ended up finding a name tag(with the needle point and everything) inside of one of the bounce houses. Had it stuck the bounce house while a child was in there I dont know what would have happened but it probably would not have been good. We gave it to the staff(same one that had lost her pen) and she confirmed again that it was hers. We went to the party room only to discover that only 5 of our 11 pizzas had been delivered. We were told they would be there soon. We rushed through pizza and cake snd didn't have time for presents. We were making our way out of the room only to see that the party behind us was in the other party room. I don't understand why we couldn't have additional time in the party room if they weren't even going to be using it. I feel I over paid for the experience we had there. We will not be coming back and will be sure to share our experience.

Really big bounce houses!My son and nephew,both five, spent two hours here without bothering my SIL or I once. It was great. There are a couple huge slides and so fun obstacles, but I think they liked the basketball turned dodgeball court the best. It seemed clean and the bathrooms were tidy. The drinking fountain was nice and low for them, so no accidentally touching the spout. At $8, this was well worth the trip.

The birthday parties here are awesome! It is easy to keep track of all the kiddos because it is only your party in the bounce room! No other random kids running around, which not many other party places offer. Parents even came up to me and commented how nice that was and how safe it seemed! The party is stress free too because you get a couple party helpers who help things run smoothly, set everything up, and keep things on schedule! They serve up all the food and write down the gifts that were and do all the clean up! They even take pictures you can purchase at the end. I seriously just got to play with the kids, talk with the parents and enjoy the party! Best birthday party experience we have ever had. In fact, we are having our son's party there this year!

My kid broke his arm here, never go to this place with your kids, expensive anyways. Call this place off limits for my family!!!

Staff was amazing and kept the party going. my kids had a blast and didn't want to leave. I highly recommend Bounce U for kids birthday parties! Great kids atmosphere and safe place! Thank you, Bounce U staff for an amazing party!-Steve

My husband and I had grand parent detail for the Christmas holiday vacation from school. We decided to take them to this venue. The front end whose name was Paige. (It would not surprise me that she used a phony name.) was rude and that is being polite. We had never been here. We arrived at 9AM and were directed to the key pads at the side to check in. They were closed. When I asked for assistance she quickly took the pad and opened it and gave it back to me. I attempted the checkin process without too much success when I asked again she told me "use the keyboard". "Really". My husband and I are both educated retired adults and at the least expect to be treated with dignity and respect. If I had a business that I relied on the public for my existence I would try to hire people who had a basic understanding of dealing with the public. I understand in our world today that finding good employees is a hardship. A reprimand if not a dismissal would be a good place to start with this employee. I am sorry I cannot give you establishment a better rating because my grand kids did enjoy themselves. My husband and I did not. I am sure we will not be back but will choose somewhere else to spend our entertainment dollars.