Kelsi A.
Aug 31, 2016
We had a lot of fun on this party bus but I have had so much trouble dealing with the owner and his girlfriend. I paid the fee that the owner and my boyfriend had agreed on for the 3 hours we wanted. Then the next day I was charged an additional $140 that I was not aware of. After contacting the owner-after several texts and calls that weren't returned-he stated that this fee was in the part of the contract that he never sent us. He admitted his wrong doing and said he would put the money back on my card. It's been 4 months and I still have not received that money back. My boyfriend has called, texted, messaged on Facebook both him and his girlfriend. We've reached them a couple of times and they said they would take care of it but of course it never gets done. Also, when the showed up at our pick-up location he told us the bathroom was broken on the bus....that would have been nice to know before he showed up. Fun time but not worth it when dealing with the owners. Look elsewhere!
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Donny B.
Feb 13, 2019
The bus was awesome and the driver was very accommodating. Definitely recommend this company.
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Maggie R.
Sep 10, 2015
If I could give this company ZERO stars, I would. Not only did they double book themselves for my friends wedding and not tell them until they were dropped off after 20 minutes, but they scheduled a free party bus session for this weekends game day and DOUBLE BOOKED AGAIN. Most unorganized bus company and doesn't care about their clients. DO NOT USE.
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Anthony V.
Aug 10, 2015
I had a very bad experience on my wedding day. We booked a bus well in advance. A day before our wedding they called to inform us the airconditioner went out and we could have a normal school bus or a smaller party bus. After being assured the smaller bus would be plenty big and had been recently updated we reluctantly went with it because we didnt have a choice with ONE DAY! We also agreed on a refund over the phone. The next day after the ceremony we could not have been more embarrassed when the most hideous bus pulled up. My wife sat on my lap because there wasnt enough room, and to top it off the aircondition didnt work!! We were so upset we decided to go strait to the reception. I spoke to the owner after the wedding because we had not received the refund. He told me he would do better because the air didnt work. I still have not received any refund and they will not answer my calls. Do not use blackout express party bus in lincoln ne
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