Belmont Veterinary Center

The veterinarian services and front desk are superb. The grooming and vet management is awful. My dog was cut so badly after his grooming here that I had to return him to be on antibiotics because the cuts were infected behind his legs. Twice he was sent home from daycare the week after grooming because his pads were too sore from being shaved too low. He would roll over and lick area for hours for a week after the grooming in discomfort. I have asked twice to be reimbursed for the grooming and they were only willing to give me 50%, even though I've had to go back to the vet twice to have him cared for from the grooming. To avoid making this right, they just sent me an email to remove me altogether from services from their clinic.

Unfortunately, Belmont Vet Clinic became more about making money than the care of animals. My poor dog had two botched dental procedures there. They push dental procedures to the point where you are made to feel guilty if you don't get one. Unfortunately, my dog has had two huge fistula for years from their botched dental procedures. These are negatively effecting her health, many years later. Belmont convinced me they could clean her teeth without causing the fistulas. That was a lie, and they wouldn't offer to fix the fistulas because they don't know how without making them worse. There was no apology, they basically said, if you don't like her care here, go away. It was also huge financial burden, they wouldn't offer you a credit even if they killed your pet, I don't think. Avoid this clinic. I've been going to Vondra Vet Clinic for years, now. Vondra has never pushed me into decisions I didn't think were good, or tried to guilt me in any way, just to make money. Their prices at Vondra Vet are also much more reasonable than Belmont Vet's greedy pricing.

I had to have my dog put down. We were on a road trip, and he could go no further. The level of care, empathy and professionalism were outstanding. They managed to get us in immediately and helped to end his suffering. They packed up his remains in a bio bag and let me take him home to bury him in my yard.

Great customer service. The vets talk you through what they're doing and they educate you as they go. They were really good with my pup!

Quickly got us in on the same day and didn't break our bank. Friendly people who really seemed to care.

We have taken our dogs here for veterinary services as well as boarding. Last year we dropped off older German Sheppard and 6 month old puppy German Sheppard for boarding while on vacation. About 4 hour into our trip we got a call from the vet. The puppy was going through separation anxiety howling and jumping around in her kennel. They said she was very aggressive and concerned for their own personal safety. they threatened me that if she bit them, it would be reported to the county prosecutor. i told them to give her meds to help calm her down. the next morning, they informed us we needed to come pick her up. We view our dogs as our children. We do not promote vicious or threatening behavior. Besides i find it hard to believe they are unable to get a handle on a 6-month-old pup to the point threatening reporting her as a vicious animal. Fast forward to this year today. Me and my wife flying out for vacation Saturday and she made reservations for the OLD German Sheppard to get boarded for 5 days. The pup is going to my sons since the last experience. My wife did a check up call to make sure thing were in order for the drop off Friday. The receptionist says oh we will not except him here since the last time he was here. He was very aggressive, and staff felt threatened. My wife said there must be a mistake and are referring to the puppy. they assured her it was no mistake. why were we not informed when we made the appointment weeks prior and when were we going to get notified??? When we should of been in route it the Airport?????

We're traveling with our 20-year-old pug and he got scratched in the eye. I was able to secure an appointment within an hour. everyone was so wonderful with our dog! Superb veterinarian care! Most vets would've turned down an out-of-town dog!!

Belmont vet did nothing for our dog when he was in distress. He was mostly very healthy for his age and we brought him in and they took him overnight, they never gave us any answers and sent him back like he was okay the next day without meds or any instructions. A couple of days went by and he was gone. I will never take another pet here again.

Receptionist is a little rude over the phone, Maybe she was having a bad day. idk. Another thing i dislike, Is the 50$ down payment you have to do before you go in over the phone. It's a bit tedious, Especially since it's appointment only.

(I understand this is hard for anyone however this is my experience.)To: Whoever reads thisHello. My name is Kaitlynn and recently my dog, Shaggy, had to be put down at Belmont Veterinary Center. We have not been there before, however, we had no choice but to take him as he was having some serious health concerns. Taking him there wasn't a problem. It was the vet itself. We arrived at our appointment, waited a bit, and then went into a room and the vet started evaluating Shaggy. The evaluation was fine as well. However, we, unfortunately, learned he had some bad Arthritis and then learned he had Cancer. And it was very apparent that he needed to be put down because he was at his "end of life" stage. This was not the problem. It was very hard, but the problem starts as we were ready to say our goodbyes. The vet seemed to be very pushy and was very non-sympathetic. At the time we didn't have the money to cremate him so the options (from the veterinarian herself) were to leave him on the table and he would be put in a group cremation with other dogs and his ashes would be spread in their "garden". We could pay for a group cremation and would get some of his ashes and other dogs. OR we could pay for a cremation. Well, we did not have the money at the moment. So we asked if we could just take him home, and from the VETERINARIAN HERSELF she said, "No, that is not an option". So, unfortunately, we had to leave him there on the table. We decided at the time, that since we didn't have the money to pay for a cremation, we'd have him be put in a group cremation and he would go in their "garden". After a couple of days, we went to go pick up his paw print molds that were made. So, I asked my mother (who was with me at the time) if we should see their "garden". I figured it would help my grieving. Unfortunately, their "garden" is approximately a 30x10 foot fenced-in patio with an 8x6 foot patch of grass on it. AND one of the vets/vet techs was smoking on it. It is a glorified smoking area for their employees! It was at this moment, my heart ached. "My poor baby", I cried out. I felt like it was a sick joke. How is this ok? I feel that the Belmont Veterinary Center is out for money & only money. My mother then went into the Belmont Veterinary Center and asked if we were able to take him home and the woman at the desk said, "Yes". What? Then why when we asked the veterinarian herself did she say, "No"? Was my dog just a cash grab for them? Fortunately, we had some resources in our family and they happily paid to have Shaggy cremated. BUT, to whoever is reading this PLEASE don't go there. Don't do this to yourself. My story doesn't end here. We went there to pick up his ashes. The woman at the desk verified my name TWICE. They put me in a room with my boyfriend and we were very confused. My boyfriend said, "Well, maybe they want to apologize?". This is not what they wanted to do. A male veterinarian came in with a laptop and x-rays. He said, "Can I verify your name?". I verify my name and then his face is confused. I was put in a room for another dog named Shaggy who had just had surgery. I do feel bad for him as he didn't know. But admittingly, it hurts. He did apologize profusely, and HIS was very genuine. After this, we wait a couple of minutes and the lady from the desk comes in with Shaggy's ashes. They were in a bag. A velvet bag. "Where's his box?", my Boyfriend asked. "Well, usually we ask.", said the woman. What? So Shaggy is the exception? My Aunt paid $192.51 for this. Here's the kicker. We get home and I wanted to look at his ashes. They were in a ZIPLOCK SANDWICH-BAG. It says ZIPLOCK right on it. Thankfully they wrote Shaggy's name on it. Gee, at least they dared to do that. What kind of vet is this? Every person I've spoken to has said the same thing. "What the hell is wrong with that place?". Please. Do NOT take your animals here. Don't do that to yourself or your pet. They have made my grieving process so much harder. I lost my dog, my baby, and my best friend of 12 years. My therapy animal. He deserved better than to be put in a sandwich bag. Don't do this to your pets or yourself.Thank you for reading.