Aksarben Suites

NOT IMPRESSED! The photos online don't even seem to be the same place. The walls were crumbling, the switches didn't work, the side doors did not lock, anybody could walk in off the street, and our room was NOT CLEAN. Trash under the coffee table and moldy teabags in coffeemaker. Also, and this wouldn't have been an issue if it was stated on their website, but the breakfast was not included (not even a sack breakfast as I've received elsewhere), and the pool was closed. AC barely worked in or out of the room.

Stayed here Oct 2018. Went here with some girl from a bar Lisa Stephens. and was greatly disappointed. There was trash in the room. The room was dirty and oh so ugly. The bed was scratchy and damp.The pillows were uncomfortable and way too huge. It was so uncomfortable I couldn't even finish my bed routine and had to improvise. It was not nice. So bad I left and I went home. Didn't use the shower and the sink had a huge squirting problem. I drove 25 minutes to get to what I thought was going to be a nice king size suite and it was more like I was living a trailer fantasy. Will not stay here again.

Dirty sheets on both beds house keeping didn't clean no towels, parking lot was really flooded, potholes everywhere, no security doors wouldn't lock . water was leaking in the bathroom, also water was coming into the carpet area on the first floor, ac doesn't even work, NASTY bed stains from pervious customers, that's should say that they don't really clean their beds, this was our first night stay here only to find really dirty red / brown stains as were getting ready to go to be.

Do not stay here. Yuck ! This place is a dump. Looks as if the place had closed and someone is trying to re start it on a dimeDo not make a reservation hereYou will not be happy.

Hopefully you're reading through this chain - any of the two to three star reviews must be paid for? Just went JULY 30-31, 2021 and the place is not clean. Our room had a chirping fire alarm, no towels, chips all over in the tub, lights that didn't work in the front part of the room, a phone that didn't work to call the front lobby, and the wi-fi was down, and would be 'for another week' (my guess is that means maybe not). We were switched to another room, waiting behind 8 other guests who had complaints. Apparently the entire 6th floor was without air conditioning. It may be slightly cheaper than other places, but folks - spend $20 more for something that is clean, that works, that is relaxing. This hotel needs some SERIOUS work.

Where to start?? Upon my departure, I asked the counter clerk to have the manager call me. Of course, that has not happened. So, here goes. I unlock the door and walk in (room 106). It was after dark, so I tried turning on the lights from the switch by the door. Didn't work, so I propped the door open, and walked into the room to the next wall switch, didn't work either. I am currently partially disabled from a recent surgery, so I had to 'wobble' back to front desk and alert them. "Oh, those don't work, you have to turn on lamps individually'. So I went back to room, and tried that. Well, of course, one of the lamps did not have any bulbs in it. I go to the room phones, and neither of them work. So I had to wobble back out to counter to alert them of that. I get back to room, and sit down waiting on light bulbs, and try to turn on TV to watch it. again, NEITHER of them work. Clerk finally shows up (Conner, who was only positive of my whole 5 day stay) and puts in some light bulbs. i tell him of the TVs dilemma. So he finally figures out the cables were not hooked to TV and one was completely gone. He finally gets TV in bed room functioning. The TV in the front area did not work at all. They were going to send maintenance....I guess that was after my visit...because it never worked my whole stay. No maintenance/cleaning person was ever in my room the whole 5 days. i had to put trash on the floor, as all trash cans were completely full. And I put towels, etc. on the floor, that I wished replaced...but again, no one was ever in my room to notice that I guess.