C K.
Jun 25, 2018
If I could give 0 Stars I would. Do yourself a favor and never ever rent from this storage facility. Never pay them for storage in advance as I did in order to get a discount. My storage unit was damage by someone else and upon move out, I was accused of the damage, they kept my deposit, kept my 6 months prepaid storage and insisted that I caused the damage. Fortunately, I have photos of the damage the day I found it showing where all my items were in the storage unit. I had contacted the facility that same day to report the damage so they could come out and look at it. However it was on a weekend and they refused to do so, only saying they'd come out in the next day or two to look at it. This never happened until I moved out due to the large gaping hole in the back wall leaving my valuables exposed to the unit behind me. Then I was told that I was a liar and they knew I caused it as they had a secret witness. If you want your items secured and safe, go somewhere else this facility is not secure, the staff is unprofessional and dishonest.
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