A1 Automotive

Can't think of much that makes a single person more stressed than making car repair decisions alone. Who do you trust? Is this a good price? Will they get my car done in time for me to get where I need to be?The professional team at A1 answered every question with yes! I can trust them. Pricing is fair. They were done on time. Communication was easy even in the middle of the work day. Tires are not sexy to buy, pretty mundane actually. But when you need them, you need them. A1 had them. Sometimes that's just what you need. And based on the picture: tires were just what I needed.

This was by far the best experience I have had at any auto shop! Can't beat the price, and they got it done way faster than anticipated. I appreciate Kendall's help during this whole process. The whole team is super friendly and they are all great, knowledgeable people. Shout out to Chuck and Curt for their work and Cecilia (sorry if I spelled it wrong) for the gift card!Firestone told me my axle was bad, but it was really my wheel bearing. Glad I got them to look at it instead, my car no longer sounds like it's dragging metal I will definitely be coming back to have more work done. Highly recommend A1 to everyone, couldn't have asked for better customer service.

I had to get my oil changed before I moved across the country and they fit me in within the next day and did a wonderful job. Also location is great if you work downtown so that you can drop off and pick up without missing work. Staff were great!

Engine started running rough. I called and told them I scanned my vehicle and my scanner said I had a miss-fire on cylinder #6. They tried telling me I needed a timing chain which is approximately a $1200 average expense for my vehicle. I said no and I fixed it myself in an hour with a spark plug and coil pack for $55. I now have a new mechanic.

I've left a Google Review from a previous visit about a month ago and wish I couldleave them another one on there. A1 is great! I've always had a fantastic experience with them - they are transparent, honest and are really detailed with their explanations. On my most recent visit they did an oil change, fixed my TPMS and the reason my check engine light was on AND did a transmission cleanout. I worked with Emma over the phone to schedule my appointment and when I dropped my car off, Curt answered my questions when I called for an update, and Troy called me when the diagnostics were completed and walked me through their recommendation, and he was there when I picked my car up. A+ experience, thank you A1!!

I made a 2:30pm appointment online and A1 Automotive had me in and out in 1 hour. I had checked with another company but they said they couldn't look at my car for 20 days.The staff at A1 automotive are professional, friendly, welcoming, knowledgeable, and honest. I HIGHLY recommend A1 automotive in Lincoln, NE. I will definitely go there again for more automotive repairs as they occur. Thanks A1!! I really appreciate your great service today!

I have had a multitude of issues with a previous vehicle, and everyone at A1 made my mechanical work a breeze. Everyone there is always nice and comforting. They offer loaner vehicles which is something I had never heard of until I went there. When it is time to pay I never feel ripped off and when I check out they always go over the charges and never make me second guess the work and effort they put into my vehicles. I would recommend A1 to anyone and everyone. They truly are the best mechanic shop in Lincoln!

We had A1 Automotive change oil on our SUV. After a couple days I checked oil level on dip stick and showed 1/4" over the "excessive" mark on dipstick. I drained all the oil out and refilled with the correct amount per specs and dip stick registered fine. So, they tech definitely put too much oil in our car which can cause damage to an engine. I called the store manager and brought to their attention. I am giving them a 1 star as I paid for something that was not done right. Would not recommend as if can't do a simple oil change right not sure I would trust doing any major work.

Quoted me an extra $800 for a timing belt replacement along with the full cost of the oil pump replacement I needed... they can both be done at the same time, (you literally have to take off the timing belt to get to the oil pump) and the parts all together cost like $150. doing the timing belt would not add that much in labor. Quote was extremely high to begin with. Also suggested of bunch of stuff that wasn't necessary. They act like they're transparent by showing you a picture of something and pointing out something you probably wont understand unless you know enough. I would give them 2 stars because they were fast and I liked the online estimate system, but that's probably why they need to charge to much.

Initially I had some good service with these guys. I now will be looking for another mechanic. My F150 started running rough and my "service engine soon" light started flashing. I looked it up in the owners manual and it said a "flashing" "service engine soon" light meant the engine was "miss-firing." I scanned it with my personal OBD code reader and got code P0306 "miss-fire cylinder 6." I called A1 to schedule a repair. After I told him my "service engine soon" light was flashing he immediately said that is usually a timing chain problem. I told him I had scanned it and it said miss-fire cylinder 6. He said a timing chain will cause that also. The average cost for timing chain replacement for this vehicle is $1600. I decided to fix it myself, and I didn't have time to diagnose each part so I decided to replace all three... the spark plug, boot, & the coil (under $50) on cylinder 6. I then reset the "service engine soon" light. No additional problems and runs like new. Time for a new mechanic. They are knowledgeable if they want to be but I no longer trust them after this.