Zach Ryan Properties

This property company is one of the worst in OKC if not the entire state. first rented a property about 4 1/2 years ago 3 days after moving in we noticed small bites on my mom. After a professional (Red Dirt Pest Control) informed us that the carpet was infested with bedbugs we had him take care of the problem. Cost us out of our pocket $1000. The privacy fence on the South side of the backyard needed replacing due to the dogs next door chewing through. They reimbursed me for materials but nothing for the labor to have it replaced. A new lease was signed 2 years later the office manager came through for an inspection and the first thing out of her mouth upon entering was "I thought you had pets" she was informed that we did have 2 animals but they were both house broken and were taken to a groomer at least once a month for bath and grooming and bathed at home every other two weeks. Her response was "You can't even tell you have animals ". fast forward 1 year and 10 months I went in to let her know we would be signing a new lease, and was informed that they were selling all of their rentals in that area so we had 2 months to find someplace else to live. Upon preparing for the move out inspection all items on the checklist were completed above and beyond. she arrived for the inspection I gave receipts for the professional shampooing service and receipts for the professionally cleaned house. All they could comment on was how good the carpet looked.Upon having to wait 59 days out of the 60 and a minimum of 10 phone calls we finally got a check back for our deposit. It literally took me sitting in the parking lot from 10:30am to 2:30 pm before I was allowed to get the check. They deducted $25 for a supposed blind that had to be replaced. They went in and basically gutted the house before putting it on the market and replaced everything countertops included. So why we wer charged for something they were replacing anyway is a question for books because of course threw away or reused anything they removed.Here's the kicker they charged us $75 for pet odor there was by her own admission 2 years prior 0% pet odor. We didn't suddenly change the hygiene of our pets and on top of that I painted every single wall in the house and professional s cleaned everything else. Between the paint smell and the carpet shampoo if there had been any pet odor (which there was not) it would not have been noticeable.From the day we moved in things were promised to be fixed such as the gate needed to be replaced never got done. Guttering on the front of the house so our rose bushes didn't get drenched every time it rained never installed. We used to run apartment complex's and know how important an exit inspection is this house was 100% better than when we moved in.They will literally make stuff up to keep parts of your deposit not to mention they charged us a $300 pet deposit when we first moved in. And then on top of that $ 50 a month for a service animal for the first 2 years. I don't know how their math works but according to what I was taught that's still $225 left out of the non refundable pet deposit.Beware they are not just crooks they are lazy crooks. DO NOT RENT FROM THIS COMPANY!!!!!!!!!!!!Any other company in the OKC Metro would be better!

I chose Zach Ryan to rent from due to a recommendation from a friend and I am really glad I did. I rented from them for around 8 years and both Jamie and Maria were easy to work with. At one time I had a medical emergency and times were hard but they worked with me until I got back on my feet. I would use them again if I ever moved back to the Moore area.

If you want things fixed and not be blamed for their mistakes then DO NOT rent from Zach Ryan. Maria is rude and if you need maintenance in the weekend Mitch is rude. They blame their tenants for things they break, they don't repair anything, they just want MONEY!!!!!!, they don't care if you were a good tenant or not

We have rented from this company on two different occasions in the last 7 years and have been very pleased. We did have some A/C issues last year but they were promptly taken care of and I would encourage anyone looking for a reputable rental home company to use Zach Ryan Properties.

I would not suggest this agency, the office manager Maria is very unprofessional and very very rude I have tried multiple times to get in contact with the actual owners and she tells me she's not giving me that information she is hung up in my and my mother's face when we were both simply asking questions and refuses to give us information on where we can send a letter to