Winterhouse Interiors

This is easily my favorite place in OKC for gifts and scented candles. (Their extensive Trapp selection alone alone is worth the trip!)We LOVE the new location.

I paid Steve to come over and do a consult, and he seemed nice and had some good ideas. But then he disappeared and I didn't hear from him for a month. He finally emailed me and said he had been out of town. Then he disappears again and after I emailed him a few times, he said he lost his contacts on his computer or phone or something. Then his family was sick when it happened again. It's been months, we've gone nowhere, and there was a ton of excuses. There may be circumstances I'm not aware of, like a tragic death or sickness, but as far as I know, I had a bad experience and wasted the consult fee.

I purchased a custom, Taylor King sofa from Steve Winter. We were told it would take 6 - 10 weeks to receive it. We paid more than half of the sofa in cash up front. We never heard another word from anyone. At the 10 week mark, I called to check on things and was told I would have it within in the week. Sure enough, they called to schedule the delivery a couple of days later. The morning of the scheduled delivery, after we paid our bill in full and removed our old furniture from our home, we received a call saying the furniture would not be delivered. Why? Because they needed to attach furniture guards to the base of our sofa to keep it from scratching the floor. They assured me they would be rescheduling our delivery that day. Late afternoon still no word from anyone, I called to check on things. Steve took the call and just has he has treated me from day one, he was cold, rude and spoke in a patronizing tone. I am sure this sale is small potatoes to Steve but to me and my husband it is a lot of money. I still do not have my furniture and I still have no clue when I will receive it. I am sad and disappointed with the lack of service I have received. I have this feeling that because we are probably not of the same class he typically does business with, he feels it is acceptable to treat us with such disrespect.