Urban Retreat

Jennifer is a great barber. She is so nice you get a lot of attention from her. She always does my hair and it's so nice talking to her.

Amazing!! Aimee gave my hair life again. The whole place was very calm and relaxed I never felt rushed. She really took the time to show me each stage of my hair cut and what my old gal had done and what she was going to do, making sure I was comfortable with all of it. Overall an amazing experience! I will be going no where else for my hair from now on!!

Great salon!! I cannot begin to tell you how happy I am to have found this hidden gem. Love the products and my stylist is awesome (Sarah). I love the keratin treatments and have recommended friends here that love it too. They do it all - facials, cuts, colors and extensions!! Do not hesitate to try them out.

I have been going to Lauren Poling for 10 months now and every service I'm more pleased with. The salon is clean, beautifully decorated and very relaxing. Lauren is an expert at her craft. She's attentive, she answers questions and offers her input. She has more than competitive prices for all of her services. I would recommend her to anyone and everyone looking for a stylist.

Just went to my 630 appointment at urban retreat and for some reason they decided to close their doors to Covid and not contact anybody. What a waste of time and clearly crappy customer service. I am so sick and disappointed in their service after years of going there saying "confirm your appointment" or we're going to go ahead and charge you for your appointment"! Clearly the appointment thing is not reciprocated.

After researching different reviews for salons (and there wasn't too many!) I came across this salon when I was walking around downtown Broadway. I decided to contact them to ask if they used Prevana- which to my delight, they did! I had emailed other salons near me and this salon was the only one who really was interested in my questions and answering them accordingly- thanks Eren! After explaining that I just moved here and what I was wanting, Eren recommended Monica for me. When I arrived for my appointment, I did not have to wait, I was seen right away by Monica. Monica was very friendly and approachable and was very excited to work with the colors I had chose. I was very pleased with my overall cut and color. The only reason I did not give it 5 stars is because when I spoke to Rachel (receptionist) about confirming my appointment, I wanted to verify the colors they had in stock- so that it was readily available for my appointment. She told me not to worry, that Monica would have the color and if not- another stylist would have it. Well, as it turns out, they did not have1 out of the 3 colors I use- so I was a little disappointed with that- especially since I had asked about it prior to my appointment. I have another appointment with them in November and Monica said that this time, they would have all the colors for me, so I'm looking forward to my next visit. http://www.urbanretreatsalon.com